On Nov, 27, 2018 I went to Carson HONDA to have an oil change/maintenance there even though I first got my car from Downey. I approached Brooke Shelton & explained her my situation then she began checking my status in small comp. When she confirmed, she then input my info into comp inside the lobby then she gave me an estimate on when the service will be done. She's very professional, she's perfect for her job, excellent customer service!
Proving to be a very smooth ride like a Cadillac!
by Eloise from Bound Brook, NJ
December 31, 2018
This vehicle has lots of room & presents a simplicity for all my needs. It also has a beauty about it that shines just like a high-end vehicle.
As promised, the lease paperwork was all ready, car delivered to the house. Great team and service!
Nice, small/medium SUV
by astrojohn from Cuyahoga Falls
January 30, 2019
This was our 3rd Honda product (Pilot, 2009 CR-V, 2013 CR-V). All very reliable cars - only issue with the 2009 CR-V was being front-wheel-drive, couldn't move at all in a 3" snowfall. Bought the 2013 AWD to replace it and eventually "sold" it to a daughter, car is still going strong and she is now an SUV advocate. AWD is an absolute necessity in a typical Ohio winter.
I had the best car buying experience in my life! I called multiple dealerships to do some research on getting the best deals for a car and leasing options. By far, Russell had been the best! Not to go to deep into it but I felt other dealerships were giving me the run-around. He went above and beyond in my opinion to not only get the car that I wanted but for my needs as well. All the interaction was done by phone. Being that I've never done business with them before, I had so much faith in Russell that I drove an hour to make sure they had my business; I live in Fontana. They will definitely have my business again as well as any referrals! Buying the car from them potentially saved me hundreds if not thousands, and I can't imagine what would happen if I took my business somewhere else. Abay, the finance manager and the team over there were awesome as well! Loving my 2018 Crosstrek!
Absolutely love my Honda CRV
by Kmason from Easton MA
January 19, 2019
Love it, best car I ever bought. It’s fantastic in the bad New England Winters. This is my fourth Honda and I will only buy Honda’s. They are the most reliable car ever.
Come visit Russell Westbrook and Ask for Christian!!!
by TonyJaime21 from DealerRater.com
December 2, 2018
Superior car dealership!! Christian, Jacob, uncle Joe, everyone went above and beyond. Incredible customer service. They won my business, we ended up taking home a RAM 1500 Limited and a Jeep Grand Cherokee Limited. Russell Westbrook has a great team that will take care of you. Thank you
by SUPERCHIEF20 from NASSAU COUNTY, N.Y.
January 2, 2019
This is a quite comfortable SUV, with good back support. As a retiree, I get about 28 mpg and drive about 6000 miles a year, mostly in my suburban neighborhood. I am surprised with the excellent pick-up for this 4 cyl. car. The rear seats fold down easily, so that both my mine and my wife's golf carts and clubs fit in the rear of the SUV.
My only complaints are:
>needs better sound-proofing from road noise.
>info-tainment center is not user-friendly
first of all, I thank God that I've got a good and very honest salesman From the person of Mr. Fred Kabrite who assist us with all the politeness and not pushy type of person in dealing. he gave us great time for choosing the right car and great time in dealing. he is our man.
Most reliable car I’ve owned
by Knitnana from Franklin, NC
January 17, 2019
It is truly a pleasure to drive and ride in this car! My neck and back bothered me on long trips in my other cars but after driving 5 hours home I felt okay!
Fantastic car buying experience. Great and quick responses. Answered all by varying questions. Very easy to work with. I was able to negotiate and agree on parameters of a deal via email/text, thank you Adam! I live in Northern Ca and they by far had the most competitive pricing I could find on a CPO Infinti in all of CA. They were even able to overnight the documents for me and arranged to ship the vehicle to me, which eliminated the inconvenience of me traveling down to purchase and pick-up the vehicle.
Best vehicle for my Daughter to be in.
by Gcip57 from Sound Beach, New York, 11789
January 30, 2019
This vehicle has all of the safety features and reliability I could ask for. Searching for the right vehicle that my Daughter could depend on was the major factor why I bought the Honda CR-V SE. I didn't want to worry about a vehicle that was going to be driven by my Daughter while she was attending Marist College in Poughkeepsie, New York.
Isaac and Sal were very helpful! They went on and above for us and we ended up buying 2 cars me and the Wife! Such great deals and monthly payments , were more than satisfied ! I will refer all my family and friends to them, I can't thank you enough guys !
Honda has created a great car!
by yankeefan011 from Greensboro, NC
January 22, 2019
The CR-V is a great little car! Honda engineers are exceptional and the CR-V shows just how good they are. We love the versatility, the looks, and the durability. While it could probably use a little more horsepower we appreciate the gas mileage and the exceptional build quality.
Vasny and Beverly were a great help and great sales rep. They were able and willing to work with me and able to work out a great deal. They have been very attentive even after the purchase of vehicle. Great experience
First Honda I've ever owned
by BABYBOO from Livermore, CA
January 26, 2019
So far I'm thrilled with it in the week I've owned it looking forward to a long happy driving history. Very nice car and feel quite safe
We are repeat customers for Galpin Honda. Mr.Ali referred us to Chaudry Ahmed to work with him. Very helpful, nice, and patient. We are very happy and we will refere our other friends and family to Galpin Honda. Go to Mr. Chaudry.
From the start all employees were welcoming and friendly. Once we met Vasny he was accommodating, professional, knowledgeable and has amazing customer service skills. Went above and beyond my expectations. Definitely will recommend.
So i went in already knowing what i wanted. Had my appointment already made and he was there waiting for me no issues. It was kind of strange to me how he didn’t know where the vehicles were so we had to go look for it. We walked for a bit then got into another vehicle to search for the vehicle. I think the lot and vehicle locations should be better situated. The buying process was easy and smooth. When the car was purchased i was waiting for a final cleaning and check of the car. This took forever. When i finally got the car. The inside of the windows were still dirty you can see the finger prints and the rear emblem had some chemical in it that oxidized the emblem. It took them a long time to seem like nothing had been done properly. I did appreciate the person helloing me to keep checking on me and letting me know the status instead of leaving me. The clean process and check process of the car needs to be better managed. It shouldn’t take that long for a half xxx job.
I think this car is thebest on the market I love
by Stan from coral NY
January 27, 2019
Good leg space quiet engine, nice design, good reliability, good gas mileage, L absolutely love this car and would recommend it to anyone, and in fact I already have.
My wife and I wanted to take the time to write this review for those of you searching for your next car and to thank Frank and Sierra Honda for a great and hassle free experience. Cars.com was a great start, lots of great info and then it allowed us to pick dealers to continue our search. We picked a few but let me be clear, Frank at Sierra Honda was THE most honest, forthcoming and straightforward sales person we???ve ever dealt with. We went locally to see the car we wanted but the experience with Frank and Sierra Honda was so seamless we drove an hour plus away to buy it from Frank! We were greeted like family and treated like family too all the way through the process including the dreaded financial office. Franky was great, clear and concise and just like that we were done. I enjoyed researching and learning about the car we wanted to buy and even all the emails and texts with several different dealerships. But it was time consuming. Now we know! Simply put don???t waste your time, just call Frank at Sierra Honda! Thanks again Frank, Franky and team!
by MikeandD from Kennesaw Ga
January 23, 2019
This suv has plenty of room for us. Comfortable ride good features will have enough room for vacation trips. Looking forward to taking on trip to really get the feel of it but so far it is great.
This is the second vehicle I have purchased from Sierra Honda in the past 28 months. If you are in the market for a vehicle then go see Frank Gray in the Internet dept (same sales person for both transactions). Their service department is good as well-I???ve had good experiences with Tina Ming for maintenance. They also have a cafe there to kill time and they will text you updates while your car is being serviced. I have always been treated fairly, great deals and service all around.
The only thing I regret is not buying one over 20
by Ryan's blessing of a CR-V from East Windsor, Connecticut
December 29, 2018
I love the three settings for my backup camera especially when I'm pulling boat, trailer, or I have on my trailer hitch a basket full of my tackle, supplies for camping or fish that I've caught on a day of fishing... Peppy-good gas mileage vehicle, dual climate, heated seats,moonroof, large screen for xm-radio, camera, blind spot camera,etc
This is my second time purchasing a Honda with Frank. There are numerous Honda dealerships in my neighborhood but we chose to drive over an hour to give the business to Frank at Sierra Honda. The reason we chose Frank was because he???s very honest, straight forward and great pricing. I have dealt with many dealerships through my life time and a lot of them likes to attract customers to come in with an attractive pricing and they didn???t honor their price at the end. It???s never the case with Frank and that???s why I have referred a lot of my friends to him! I do not like the car buying process... it???s very time consuming and hate going back and forth with dealerships. However, Frank made it very easy for us! We were in n out in less than 2 hours! In addition, we already negotiated the price in email prior arrival therefore no more back and forth between dealerships and us! I would highly recommend Frank to anyone who is looking to buy a Honda. He won???t disappoint you...
Shahnaz was professional and kind from the moment we arrived at the dealership. We took a long time deciding on our car and Shahnaz never made us feel rushed or pressured. Thank you Shahnaz for being such a positive and helpful person throughout the whole process.
I recently traded up from my 2002 CRV to the 2018
by Frosty Windows from Alberta, Canada
January 24, 2019
This car is fabulous but there is one thing that has left me so disappointed. The One and Only thing on my wish list for the 2018 CRV was Remote Start. I am halfway through an unusually mild winter and What a Dissapointment! When you use the remote start, you cannot preset the climate control. The car determines the temperature and runs a cycle of 10 minutes with the option of adding a second cycle for a total of 20 minutes. While running 20 minutes SHOULD clear the window of minor frost, it does not even come close. When you manually start it the car, the front defrost (set at the highest temperature and power) is inefficient and takes longer than it should to clear the windshield. The Rear defrost is perfect, fast and the window is 100% clear in seconds. The Remote Start function was clearly not designed or tested by anyone in a colder climate. I would still highly recommend this vehicle but I will not choose the option on my next Honda and will instead have one installed aftermarket.
I liked that I was able to get my vehicle serviced without an appointment considering it was a major service performed. Dealer offered a vehicle service menu from which different types of bundled services at set prices can be selected. Pricing was very competitive and did not find the same offer at other dealers.
My favorite so far!
by Sneer from Bellefontaine, Oh
January 19, 2019
This car is beautiful inside and out. I have plenty of room. Handles great. Love the technology. Cargo room is great. Tinted windows are nice.
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