Pleasant welcome and generally efficient presentation of plans for somewhat technical automotive work. Despite 3 or 4 different prices quoted for my replacement wheel cover - it was nice that the price kept getting lower.
We traded our Sport in because of the passenger seat. They didnt have a car we wanted so after three days they found me one. It was amazing! So beautiful! A 2019 EX-L 2.0 liter in Platinum white. The trading process was smooth and easy and they tried to give us the best deal possible. Kane is a great guy!
I was looking for a very specific Mustang GT. After hearing that Kunes specialized in Shelby’s, I knew this was the right spot to shop. After seeing the exact car I wanted online, I made the trip down and purchased it. Great communication, process, and Alex was the best salesperson I have worked with in a long time. Can’t wait to do business with again!
Don and Robert were awesome, both were very upfront and honest. I got a great deal on the RAM, but I also earned a couple of friends. I will go back to buy my next vehicle no doubt. Great business, great people, highly recommend Don but you better be ready to hear the truth bc he's a straight shooter.
Alex was recommended by a family member who bought a new CRV. We specifically asked for him and ended up purchasing a new Odyssey. We appreciated how Alex went to bat for us and definitely earned our business. He worked with sales manager Chris and clarified our questions and negotiated a fair price for our trade in. Finance manager Jim explained warranty options and was gracious about adjusting the bill after we added the new vehicle and compared notes with our insurance. Overall, Napleton staff appear to value each other and customers, resulting in a extraordinary family friendly environment and surprisingly pleasant experience. Genuinely caring people! The vanishing deductible on our extended warranty was icing on the cake!
Very easy to work with John.He is a very straightforward guy. Goes way out of his way to make sure you’re comfortable with whatever you were about to purchase .He let me drive several cars and really spent a lot of time with me and never showed any pressure I would go back to this guy in a heartbeat
My family have been purchasing all of our Honda???s from Napleton in Loves Park for the past 22 years. This is our 8th Honda we have bought and we keep coming back because of the friendly and excellent service we always receive. The last 4 Honda???s we bought have been with John Vang and every time it has been a great and pleasurable experience. I would highly recommend John and his team. -Paul
My husband and I have worked with Mike Massaro on 3 different occasions and he???s always very friendly, personable and knowledgeable about the cars we???ve discussed with him. He always makes us feel like he truly cares about us and that we leave as satisfied customers.
Service from Russ, Tammy, and Gary and their crew of technicians has and contours to always be excellent! In addition, Mike Massaro and Chris Loch have always been pleasant and respectful during the sales experiences. We highly recommend Napleton Honda Loves Park for Honda Sales and Service. Paul and Pat Anderson
I've always had exemplary service and all work that needs to be done or that was done explained in detail. Comfortable waiting area, a couple of quiet workstations, free WiFi, and nice refreshments make waiting for my vehicle a breeze!
All the staff was very friendly and not pushy, which was nice. Everything was professional. The only thing is that I had to leave the lot with the gas tank on E.
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