Our salesman, Micah Youngbar, once again gave us impressive and responsive customer service. (We are repeat customers). He came in twice on his days off to make sure that we were happy and taken care of. I have yet to visit a friendlier and more responsive dealership than Hagerstown Honda and I visited or contacted four area Honda dealers before purchasing our new 2018 Honda CRV LX. Ian Smith was also responsive with all of my internet inquiries before my on-site visit to the dealership.
Stacy Crabtree was a tremendous help in guiding me through the process of purchasing my first vehicle. My husband has always handled this process, but with his passing I was dreading doing this on my own. My son was a great support, but Stacy was very kind, patient and understanding through the entire process. He never pushed me or pressured me, but answered every question and eased my uncertainty. Each person I spoke to was very kind and helpful. I think the other gentleman I talked with was Rick but I'm not sure, I'm bad with remembering names. I have already recommended Stacy to a friend of mine needing a new SUV. Thank you Kia for your help in this difficult task for me!
Could not be happier. Randy was friendly and knowledgeable and great to deal with. This is my 4th Accord and the 3rd from Hagerstown Honda. I got what I was looking for and then some. Thanks to Randy and Ian.
As always it is a pleasure to work with such an amazing group of individuals and Kyle is a super sales person to work with. He is always there to answer questions and as usual has made our return visit easy and without a lot of back and forth on pricing. As a return customer Kyle remembers and always knows just what we are looking for in our vehicles and never disappoints us. We would highly recommend Kyle to anyone interested in purchasing a vehicle.
I hate spending the $ on a new car but Hagerstown Honda made it a very pleasant experience! All staff was extremely helpful and knowledgeable and took the time to explain everything in great detail. I highly recommend Hagerstown Honda!
I went there with a car in mind, and planing on buying it the same day. Scott Wright went over everything and made sure I got what I was looking for, they all made the process very easy!. I totally recommend them!.
These two guys were incredible! They acknowledge that I was a first time buyer and helped to insure I got the best deal possible in the area. Very friendly and easy to negotiate with, they were genuinely happy for me and my future car experience. B-I-N-G-O!!!
My wife and I went to look at the 2018 Nissan Rogue AWD. Zack was our salesperson and he did a great job, he knew the vehicles and the options with extreme detail. He was able to answer any questions with total confidence.
I loved the customer service and the non-pressure of the buying experience. The cars were clean, well maintained, and the ability to fix anything was greatly appreciated. I also appreciated the owner telling us how he gets his cars and his transparency. I would recommend Top Gear to anyone!
We had very good service for our Honda Accord last Friday ! Harold took very good care of my car. We are glad we drive this 10 year old car and enjoy all our journeys. Whenever we have a problem we get good service from Miller Honda. Time to get on the road! Thank you Miller Honda!
Happy Journeys to you, Murray & Gail Labman
Coming in for a older car left with a brand new one!
by 10010783Chs from DealerRater.com
November 30, 2018
The service here is outstanding! Everyone is super nice and will make sure you leave with a vehicle! I???m super happy I decided to go with this company! Definitely recommend for anyone looking for a new vehicle!
Jason and Mike worked after hours to get me into a new (2019) Colorado. I appreciate the friendly no complaints can do attitude. Jason also gave me a follow up call a few days later to see if everything was good. Thank you guys! Tim
I went there to buy 2013 Kia Sorento and I met some lady her name is Debbie, she is a very smartest underwriter and salesperson.
She is a very friendly person like my sister and works professionally with amazingly quick.I arrived there at about 3:30 PM but I could pick my new car up at 4:30 PM, it took only 1 hour!! test driving/all paper works with loan processing.I strongly recommend this dealer and Debbie and you will be happy~~Thanks, Debbie.
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