Everyone at Gettel Hyundai provides first class costumer service. They are not pushy and truly want you to be happy with your decisions. Kevin Was my sales associate and made the car experience easy and stress free.
We pulled in to look at a new Grand Cherokee Overland I had seen on their website. David Barth appeared immediately and fifteen minutes later we had traded cars. In about an hour it was detailed and ready to go. David was very attentive and through. No high pressure and having to deal with two or three people. Just like dealing with the old time small town dealerships. He did a very good job explaining all the new features to Rose (I seldom drive it). We'll be back.
Sales associate Jim Timpson was friendly, helpful, professional. Arranged for a test drive. Provided online quote. We are happy with our new vehicle, got a price that was acceptable. Transaction was fast and convenient.
Started sales process and left dealership after not getting price I wanted. Couple hours later they called me and general manager stepped in to make an offer that was acceptable to my wife and we purchased the vehicle.
Sitting at the dealer now finishing up a purchase with a good friend on a certified Nissan Murano. We were immediately met by Storm Davis and greeted with a smile. We already new the car we wanted to see and he quickly got it and set up the test drive. My friend loved the car and we were presented with the offer to buy the car and trade in her current vehicle. At this point we were greeted by Patrick Wakefield (GM). Through a very open and transparent conversation we came to a fair deal for both parties. My friend was happy and they gained a new client!!! This dealer wants to do deals and takes time with no pressure to make it happen. I highly recommend stopping in for any new or pre-owned needs.
Beautiful facility, shows great promise and still head and shoulders above the other local Jeep dealership (Galeana) but 6 contacts and an about hour to only schedule the appointment for an oil change, tire rotation and them to see if something qualifies for a warranty issue.... unacceptable. No appointments available for at least two weeks out and no way to confirm appointment time online or even by phoning the dealership directly. They can???t even tell you who your service advisor is... once I arrived I found I didn???t even need an appointment after all because they dont handle that type of warranty work for Mopar Service Plans. I have to call Chrysler direct to schedule. Service advisor seemed nice enough but not very knowledgeable and pretty stressed. They???re new so I???ll cut some slack, but guessing management needs to do some better training. Still not sure about why it took 6 contacts to schedule an appointment.. there must have been 15 girls in a bullpen area that handle scheduling who were seemingly just sitting around and chatting. Not great, but not as awful as Galeana. Will give them a second chance and re-review.
Greg and Devyn are both wonderful. Greg has so much knowledge and experience that he made us feel right away that we were in the best of hands. We especially liked that he wasnt pushy and he spent a great deal of time making sure that we were truly satisfied. Devyn was top notch too. An expert at helping us old fogies with the fancy new technology, and just as patient, efficient and pleasant as can be. Both were exemplary, and we can assure you, you wont be disappointed.
John Webb was my salesperson, and he could not have been more knowledgeable, helpful, and patient with me. Eric Gruendl helped me with learning all the new components of my 2017 ES 350, and did a terrific job. Both men have followed up after the sale making sure I was comfortable with the car. Great experience!
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