We had an amazing, positive experience yesterday shopping for a car for my son. Our sales man Kevin James was kind, helpful and funny. The entire staff was so friendly. They made it an awesome buying experience. Thank you!!
customer service is not good . left in the blank. no communication. 2 hrs for oil change. walked around and just looked around. a manager giving an interview and gave my wife and I a bad look cause our neace was playing. Guess that was a bad thing on us.
I saw a vehicle that I liked at this location and called to inquire about getting it transferred closer to me so I can purchase it. They were eager to assist and were able to answer all of my questions. I went to my local Drive Time and they were extremely helpful as well. I purchased a vehicle that I love and thier customer service is excellent. EVERYONE was eager and willing to help. They are definitely a team. This was the absolute best car buying experience that I have ever had. I would encourage anyone in need of a vehicle and second chance financing to visit Drive Time.
Amazing experience,highly recommend! Great service
by Sandra Guerrero from Flatonia Tx
January 26, 2018
The staff here is very welcoming and helpful!! Knew what I was looking for in a vehicle without breaking bank and was such a great experience!! Need a car I highly recommend!! Come by and see Richard, best person to get you in and out in the car you really want!
The overall experience was fine but I was just not used to this business model. I bought a $70,000 used vehicle and after having dealt with the Land Rover and Mercedes dealerships for years, the customer service at CarMax is just not up to their level. But I guess that was how I paid $2500 - $5,000 less than what other dealers were charging for the same car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I went into Gilman Honda to get a new tire on my Honda Accord and fell in love with a 2015 Tahoe on the lot. I just went to look at it and met JW who helped me from start to finish on me just wishing I could have the Tahoe. JW from the start new exactly that's the only suv I wanted and new where I need to be on my trade in and to
Payments where they needed to be. I walked out as a Tahoe owner thanks to JW
I just bought a Honda 2018 CR-V which was my first new car purchase. My sales person, Ana Valdez made this buy fast and easy! Thanks for the great service Gillman.
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