It was totally a wonderful experience. No high pressure sales. Amed was calm and relaxed making it me feel calm and relaxed, especially for a young man with a new dealership. He knew his product which is refreshing and follow through with customer service to the end even repairing a minor interior problem. The car was super clean and is a thrill to drive. I predict that this young man will grow his business rapidly with this kind of business ethics. I highly recommend this place to anyone.
After a day of car dealerships and not seeing or getting the service I was expecting, I walked into Dodge City of McKinney and was immiedately greeted by Bobby. He could sense the defeat I carried with me but he was persistent on me staying positive, that he has what I was looking for. I initially came looking at the Jeep but switched gears to the Dodge. Bobby worked with me on my credit and my monthly price point. We initially did not agree and C.J. came over to speak with me. After reviewing they were able to get me in an amazing vehicle for an amazing price and interest rate. They stayed positive, bent over backwards and took care of me all the way through. This was by far the best car buying experience I have ever had. Best customer service and perfect vehicle for my family!
I've purchased many vehicles from Mansfield Motors and have never been disappointed. My first purchase was a few years ago. I was looking for a reliable SUV to replace my Isuzu Trooper. I drive about 40,000 miles a year. I drove off in a clean used Infiniti that ran another 120,000 miles before I passed it on. My 4 children drive vehicles purchased from Mansfield Motors. In high school, as they got their license the team at Mansfield Motors was able to set each one up with a car or SUV that ran and looked great. Each car was clean as well. If there was an issue (one vehicle had a broken air deflector in the dash) it was ordered and replaced quickly, no questions asked. Two of my nieces bought cars there. Two of my employees also. I most recently needed a large heavy-duty flat bed truck for a new employee. I called Mansfield Motors to see if they knew a truck place I could call that treated me as they did. I was told they'd check around. Within a couple of hours, to my surprise, they were able to locate a low-mileage, 2 year old truck that was perfect. They had it delivered to their shop within a day but wanted to keep it for 3 days to completely check it out before they sold it to me! Every vehicle I've bought from them was clean, reliable, and competitively priced. There is no way to think of them as the stereotypical "used car guys" because they are picky about what they sell. They always seem to find the best available cars - clean histories, etc. That's been my experience. I'd never hesitate to recommend Mansfield Motors.
Oliver assisted me with a new purchase two years ago and it was an amazing experience! He has not been cut from the same mold as the typical car salesman. With Oliver, there is no pressure, there is no "but if you buy today ...", he does not overload me with Honda statistics, facts, etc., and he doesn't bad mouth other car brands or dealerships. I and my family will continue to ask for Oliver and if he's not there that day, we wait.
This is the nicest preowned dealership I have personally ever been to. I had a great experience with Jason. He is very professional, nice, and he definitely knows how to take care of his clients. I see why these guys are rated so high. I bought a Mercedes SUV for my wife’s birthday and I got the best deal on a great vehicle... highly recommend.
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