Natasha was excellent in understanding our goals for purchasing our new Honda Pilot including our list of "wants" and "pricing". She is an excellent sales person and Hopkins Honda is very fortunate in having her to represent their establishment. Not only did she follow-up on key issues regarding the selection of extra's but also on the final pricing. Her knowledge of how the vehicle preforms (new safety features and electronic devices, smart phone hookup, etc.) was definitely evident after she spent a good hour with us before we left the dealership with our new vehicle. Excellent job Natasha!
by Dr. Pereira from Safety Harbor, Fl
May 29, 2018
This car is awesome! It rides like a luxury vehicle, drives like a high performance ride, is roomy, and adaptive to what I am doing. Weekly I have someone ask me what it is, how I like it, etc. Everyone that rides in it comments on the comfort and roominess. This is the nicest car in that class that I have ever owned. I only wish that Honda had not abandoned the model and the engine size. Hopefully they will bring it back.
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Sharpest car I've ever owned
by JT from Randallstown, md
February 10, 2018
This car meets all of my needs and then some. It's comfortable on long trips and has a comfortable, smooth ride. It looks and rides luxurious. I almost always travel scenic routes and sometimes highway. Either way, it drives well.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I LOVED this ugly car so much!!! It was a tank!!!!
by Sandi's Avalon from Beckley WV
December 9, 2018
Great in snow, good gas mileage, most comfy car ever (and I'm in a car sometimes 16 hours a day), could haul Aton of stuff in that hatchback. The only drawback was fear visibility, but you get used to it. Had this car not been hit, I would have never gotten rid of it. It was a beast!
the service reps are always polite and professional. They have serviced both CR-Vs pretty much exclusively for 10 years. I have never once had any issues with the repairs--done right once. Turn around always same day and usually in 1-2 hours (except routine oil change which is faster)The customer lounge is spacious and they even have private areas to work while you wait. They have shuttle service to drop off and pickup when done--the whole thing top to bottom is great
AWD comfort and lots of room for the clubs
by Norton from Cambridge, Ontario Canada
September 24, 2018
New cross drilled rotors front/rear with ceramic pads, LED lights up front, LED's replaced the fog lights, adjustable upper ball joints to set fronts to -1 camber and 235/55/18 Nitto tires - now it drives like it should. Corners great and stops on a dime. Lots of room for our golf clubs with back seat still up.
Staff was Polite and cheerful . The facility is clean. There was a shortage of seats for a short period. Not everyone was informed about free coffee & water nor about how long their wait would be.
I love this car!!
by Birkley from Salt Lake City
January 13, 2018
For the price point, all the bells and whistles you could think of! Great style inside and out! So happy with my crosstour!!
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