Buying a car can be a little intimidating, Thankfully the staff here tried to make it as quick and painless as possible. Stephen was happy to let me test drive the car and was very knowledgeable about the different features. My only complaint would be the wait times during the credit check. I know that it takes a while to send your information out so it isn't a bad mark on the dealership but I did wait quite a while. Bearing in mind that the dealership will only improve over time (since they will be moving to a bigger building) this is a great place to buy a car.
Lived up to its promise...
by David from Los Angeles, CA
November 7, 2018
everything I was told...interior space is great-i have to carry and move a bunch-And it all fits...MPG excellent-especially highway driving...easy to use, maneuver and navigate in this town...well worth the price...
Roger (Big Mac) and Stephen are great people to work with. I worked with Big Mac in the past and built a good relationship with him. Easy to work with and connects with people. Highly recommended and will always go back to Schaumburg Honda to purchase cars in future! Keep up the good work!
Exterior/paint easily scratched, no remedy from co
by PurpleGal from Mission, KS
August 14, 2018
I like a small hatchback like this model. However, exterior paint was immediately scratched & no remedy, though I paid for extra coating. After scratching they told me the coating was only for sun fading?! I changed Auto companies due to bad exterior on previous car, and am very disappointed to find problems with this one already & I resent paying extra for protection I did not get.
Drove up to Castle Honda to look at a car we seen posted on Cars.com. After finding the car, we were able to look at it without being rushed by salespeople . The used car department is laid back yet professional with excellent customer service Ali & Josh were great to work with!
New with only 20 miles on the odometer!
by Sandpiper9 from Elkhart, IN
June 15, 2018
I was impressed with the interior set up and the amount of room in the vehicle for being a small car. Plenty of cargo room as well! I love having the extra benefits on this car--leather seats, moon roof, touch screen, technology is a good thing--not too much and just enough!--love the back up camera and blind spot camera with the grids! I feel the Honda brand offers a good reputation for their vehicles and resale values prove they have excellent quality. A great little car for general personal use--I've only driven it 80 miles the first week but I adore it and feel really comfortable driving it!
I purchased a CR-V to replace a previously owned SUV which was totaled in a non-moving accident. The purchasing process was smooth and painless. The dealership has a very large selection and after test driving 4 different model years, I settled on 2015 model year. The rep, Dan Aristizabal, was friendly to work with and there were no hard sales tactics. Overall, a pleasant vehicle purchasing experience.
Best value car I've owned
by alexz186 from Hilliard
July 4, 2018
I purchased the 2017 Honda EX-L Navi version of this car and it was a great buy. Honda took an entry level car and made an entry-luxury version that takes the best of the economical (fuel economy, size/space) and the most valued of the luxury (leather/heated seats, navigation, sunroof, blue tooth, lane watch, rear camera) and made it accessible to all.
I couldn't have picked a better place than Continental Honda to buy my first new car. Terry Scudieri, Steve Burda and Justin Norwood made the experience pleasant and stress-free. They were friendly and helpful without being overbearing. They got me the car I wanted with the exact specs, and had it on their lot and ready to go in under a week, during a holiday period. When the car arrived, they got me in and out of the dealership in under two hours, and answered all of my questions in a knowledgeable way. I've reached out to both Terry and Justin with additional questions since buying my car, and their response time was as quick as you could possibly expect. I'll definitely be back at Continental for my next car.
by Judy from Webster new york
June 28, 2018
I have a Honda Fit with 2600 miles on it . Consumer report listed it
As a around town car. Every time I leave the car at the airport or don,t Drive it for a while the battery needs a jump! 4 times now! Went to two dealers and
Was told to drive it more. The battery is very small in this car.
First time buying online. Great communication throughout the whole process made me very comfortable with my purchase. I will recommend them to all my friends.
Honda Fit have major leak problems
by Sferrell11 from Tarpon Springs
September 25, 2018
I like the features on the Honda Fit, the gas mileage, and the fact I have plenty of storage space. But that's where the love ends. These cars definitely have leak issues. I first experienced it about a month into ownership when water kept coming inside when I went through the carwash. I also noticed substantial amount of dust and dirt in all of the door jams. Supposedly all the seals were replaced but I still see the same amount of dirt and dust. Then my back hatch will not open and when I took it to the dealership they discovered the door was stuck to the seal. The gentleman just pulled on it hard and opened it for me. Now I have substantial amount of water in the driver's floorboard. Apparently the sunroof drains are not functioning properly. This design flaw has no current known fix . My car is a standard shift so in my mind this is a safety issue as my feet are wet and I have to constantly push in a clutch. Honda gave me a case number and that was it. The dealership where I am currently needs the vehicle for 24 hours. Even though it's under warranty I will have to provide myself an alternate vehicle. Definitely my first and last Honda.
I have been taking my Hondas (wife and I both have one) to Muller Honda of Gurnee since it was Rosen Honda back in the late 1990's. They always provide great service. Even when I would bring in my wifes old 1995 Civic with 250k miles, they always treated me well and I never felt looked down upon because " It's that guy again with the really old car". They were always very professional in evaluating my newer Honda or my wifes really old one and offering practical repairs. Meaning, I didn't experience a bunch of up-selling to fix problems with my 1995 civic that did have a few leaks and such but would not be worth dumping a ton of money into such an old car. My wife has a new 2018 Civic now and I am expecting the same great service I had in the past.
Great little car
by Roger & Katie from Anderson, SC
May 10, 2018
Great little car, bought it with my wife in mind. Handles like a charm and has great power to pass slower drivers. When using the eco button averaging 38 mpg county/city driving.
HAve brought my car in at least 2X year for 15 years. Michael Feltman is always competent and realiable and i'm always glad when he's the one i deal with.
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