I called on Saturday to make an appointment for oil change. Dakota Henson took my call and was able to get me in the same day. He greeted me at the service center. Listened to all the things i wanted him to check. He was very courteous, professional, well spoken and knowledgeable. He told me it was going to take approximately one and a half hour to complete the work. I waited in the waiting area at the service center and in about one and half hour. he called me and took me to the office, pointed out to me on the receipt all the things that were checked. I felt good when i left the service center knowing that all critical items were checked and functioning well. Montana is a pleasant young man that wears a nice smile, happy looking and very enthusiastic. He represents your company very well and i will definitely go back to your service center if i needed any repair or routine maintenance.
by Alma Ibarra from San Rafael, CA
December 2, 2018
It has great mileage, lots of room for its size, had minimal consumer complaints, only one recall that was fixed, and looks cute and sporty.
I came in for an oil change and tire rotation, I ended up with a brand new upgraded car and lowered interest rate. Every person I came in contact with was professional, personal and had my best interest at heart. This dealership makes the experience of purchasing a car enjoyable instead of a hassle. I would recommend this dealership to anyone looking for a new vehicle.
Lived up to its promise...
by David from Los Angeles, CA
November 7, 2018
everything I was told...interior space is great-i have to carry and move a bunch-And it all fits...MPG excellent-especially highway driving...easy to use, maneuver and navigate in this town...well worth the price...
When going into a dealership there always seem to be a feeling that you may get taken. I know this isn't everywhere but it seems to be the norm. Toby listened to my issues and made sure I understood everything that I told him. He also put it on the repair order that way so the technician would understand what I explaining. They performed my service promptly and found what I was complaining about and then he contacted my warranty company for the ok. I did bring my vehicle back 2 days later for the repairs and the experience was exceptional. Thank you
Honda Fit have major leak problems
by Sferrell11 from Tarpon Springs
September 25, 2018
I like the features on the Honda Fit, the gas mileage, and the fact I have plenty of storage space. But that's where the love ends. These cars definitely have leak issues. I first experienced it about a month into ownership when water kept coming inside when I went through the carwash. I also noticed substantial amount of dust and dirt in all of the door jams. Supposedly all the seals were replaced but I still see the same amount of dirt and dust. Then my back hatch will not open and when I took it to the dealership they discovered the door was stuck to the seal. The gentleman just pulled on it hard and opened it for me. Now I have substantial amount of water in the driver's floorboard. Apparently the sunroof drains are not functioning properly. This design flaw has no current known fix . My car is a standard shift so in my mind this is a safety issue as my feet are wet and I have to constantly push in a clutch. Honda gave me a case number and that was it. The dealership where I am currently needs the vehicle for 24 hours. Even though it's under warranty I will have to provide myself an alternate vehicle. Definitely my first and last Honda.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
by Judy from Webster new york
June 28, 2018
I have a Honda Fit with 2600 miles on it . Consumer report listed it
As a around town car. Every time I leave the car at the airport or don,t Drive it for a while the battery needs a jump! 4 times now! Went to two dealers and
Was told to drive it more. The battery is very small in this car.
Staff was very courteous, and attentive to covering all my questions. Never felt rushed or pressured. Negotiations were ok, if you???ve done your research, and know what you want they are fairly straight forward.
Best value car I've owned
by alexz186 from Hilliard
July 4, 2018
I purchased the 2017 Honda EX-L Navi version of this car and it was a great buy. Honda took an entry level car and made an entry-luxury version that takes the best of the economical (fuel economy, size/space) and the most valued of the luxury (leather/heated seats, navigation, sunroof, blue tooth, lane watch, rear camera) and made it accessible to all.
I bought my first car in 1955 and many since. The experience with most dealers ranged from poor to very good. My experience at Tempe Honda caught me unawares because it was so extraordinarily good. This started with Francine's chat, continued with rescheduling an earlier time to fit my schedule (at the last minute) and extra effort to find another part that was requested when I signed in. The free shuttle was a wonderful convenience - quick response. Check out was beyond expectations for ease.
Exterior/paint easily scratched, no remedy from co
by PurpleGal from Mission, KS
August 14, 2018
I like a small hatchback like this model. However, exterior paint was immediately scratched & no remedy, though I paid for extra coating. After scratching they told me the coating was only for sun fading?! I changed Auto companies due to bad exterior on previous car, and am very disappointed to find problems with this one already & I resent paying extra for protection I did not get.
Excellent paint repair and detail. Travis Wood is an excellent service consultant. He listens to the customer and cares about the service rendered to his customers. He makes sure the job is done right. Thank you Travis for your dedication!
New with only 20 miles on the odometer!
by Sandpiper9 from Elkhart, IN
June 15, 2018
I was impressed with the interior set up and the amount of room in the vehicle for being a small car. Plenty of cargo room as well! I love having the extra benefits on this car--leather seats, moon roof, touch screen, technology is a good thing--not too much and just enough!--love the back up camera and blind spot camera with the grids! I feel the Honda brand offers a good reputation for their vehicles and resale values prove they have excellent quality. A great little car for general personal use--I've only driven it 80 miles the first week but I adore it and feel really comfortable driving it!
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