Ed Dena's Auto Center is hands down one of the most friendly, customer service oriented dealerships I have had the pleasure of dealing with. The buying process was painless and quick. My sales person, Jaime Lopez was extremely accommodating in securing the vehicle we wanted and managing the buying process from beginning to end.
I strongly recommend this dealership to anyone looking to purchase a new vehicle.
Frank was a friendly, approachable and knowledgeable guy with a sense of humor. We spent the entire day with him, and ended up with a great car. Going through the Costco program helped get our price down from the start.
This is a review for Avery Green Honda in Vallejo.
I just bought a certified pre owned 2017 Honda Pilot. I worked with Dave Collello who provided me really great customer service from when I first spoke with home on the phone to when he stayed late, passed closing hours, and made the deal.
I am a small business owner in the in home serivce industry and I know good customer service when i see it.
Dave was extremely knowledgeable about the vehicle and the buying process. He made my wife, my teenage son and myself feel very comfortable the whole time and made the process fun.
Best of all he worked a good deal with some add on options I requested.
If you're looking at a Honda I recommend asking for Dave Collello to help you.
Cuando entregas tu corazón y toda las fuersas que nos enseñan los que nos traen a este mundo cosechas lo mejor de ti muchas gracias por tan excelente servicio que dios te bendiga y hojala ayudes a muchas familias y a muchos con sus sueños de tener un coche en sus hogares gracias Silvia Garcia por todo
Adam Richardson is the truth, he picked us up from Indy he is my Angel, not only did he put me at ease with my family's need for a car, he did it over the phone my day went smooth and everybody I came in contact with delivered so professionally, I am so happy With their service at Auto World, Thanks Adam for hooking us up we will forever love you and Auto World, # Give this guy a promotion, he's the real deal, I'm really a happy customer....
Our salesman was Christopher Santiago, I made him aware that I had a limited amount of time because I had to go to work. He expedited everything and got us in and out in no time. He was professional and courteous and made us feel like we were family! I will definitely be returning!
I bought a new Escape in Minnesota and the dealer there had screwed up installation of a new wiring harness. I set out for Alabama and had trouble all the way. Woody Anderson's service dept. found the problem, fixed it and were SO SO helpful. I wish I could take it to Alabama for all my service.
This process went as smoothly as possible. From the time we enter the building and the time we left with our new car was handled in the most professional way possible. Thanks to the team at Morganton Honda for this great experience
Last week on my drive to work my wiper blades stopped working, I was fortunate in that I was not far from Ralph Honda when it occurred. I explained the situation to Service Advisor Steve Pecora, and as is always the case when I have dealt with him, he was very accommodating. Even though he was short of technicians that day, he said he would get someone to look at my vehicle. When he realized the shuttle driver was going to take a while, he found someone else to take me to my place of work, Steve communicated what needed to be repaired, and the part I need was ordered and the repair was complete. Steve also had the technician complete some recall work that was needed, This type of customer service is why I have only had service performed at Ralph since I have owned my 2011 Accord.
Suzanne was extremely helpful throughout the whole time I was there. Very well informed about the car I was interested in which was the 2018 Honda Civic Hatchback, answered every question without error. She gave great customer service and made the process as quick as possible. Will definitely be back.
First, I ended up not buying a car here but that was only because they didn't have quite what I was looking for. I do want to say that I had a very pleasant experience at Fitzgerald Outlet, though. I worked with Walter "Chet" Wilkinson and he was superb. Knowledgeable, pleasant and best of all not in the least bit pushy or a typical "car salesman"; I'd have just walked out in that case. I ended up purchasing a car at another dealership (who had a similar philosophy as Fitzgerald - no haggle. no pressure) and it really only boiled down to the fact that the other place happened to have a vehicle which fit the bill, so to speak. I very much would recommend Chet and company if you're in the market for a used car - no plaid jacket and smoke and mirrors.
Excellent Certified Pre-owned Car and Great Service
by Mike from DealerRater.com
October 18, 2018
We found the Honda Accord 2016 with the great drive, low mileage and fair price. Eddy Mondesir helped us a lot to find a car to fit for us. He also friendly and service mind. It's no pressure at all to buy a car over there. The sale manager explained very well about the cost and financial, and also sincere to us for showing the price from KBB and carfax to compare with their dealer. It's very impressive! We are strongly recommend this dealership.
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