Our salesman was Christopher Santiago, I made him aware that I had a limited amount of time because I had to go to work. He expedited everything and got us in and out in no time. He was professional and courteous and made us feel like we were family! I will definitely be returning!
I went to this dealer and the salesperson that approached me looked like just someone sitting around when I pulled up. They were friendly and showed me around but after test driving a couple of cars and giving them my info I never heard from them again. I ended up buying a vehicle elsewhere about three weeks later. Not a horrible experiencegetafterit463 but I didn’t feel like they wanted my business either.
I bought a new Escape in Minnesota and the dealer there had screwed up installation of a new wiring harness. I set out for Alabama and had trouble all the way. Woody Anderson's service dept. found the problem, fixed it and were SO SO helpful. I wish I could take it to Alabama for all my service.
Very patient and professional . Marvin is very Knowledgeable about all vehicles . I had an great experience with Marvin and ALM and I would definitely recommend ALM to anyone looking for a great condition used car and Marvin as the salesman.
These guys are the best in the business! Im a single woman who never gets pushed around here. My last 2 cars habe come from Scott Doc Dannit. I will never go anywhere else. He and the finance team did thier best to get me into the right car each time. I never felt pressured. Ypu become family when you purchase cars from Richardsons!!!
Adam Richardson is the truth, he picked us up from Indy he is my Angel, not only did he put me at ease with my family's need for a car, he did it over the phone my day went smooth and everybody I came in contact with delivered so professionally, I am so happy With their service at Auto World, Thanks Adam for hooking us up we will forever love you and Auto World, # Give this guy a promotion, he's the real deal, I'm really a happy customer....
The team at Honda was great. Paula and Ted made the process a great experience. Paula, my salesperson was very knowledgeable and attentive to my car purchasing needs. I would highly recommend you go see her for the purchase of your Honda. This is my very first Honda and I can???t wait to get on the toad with it. Thank you Honda!!!!
Excellent Certified Pre-owned Car and Great Service
by Mike from DealerRater.com
October 18, 2018
We found the Honda Accord 2016 with the great drive, low mileage and fair price. Eddy Mondesir helped us a lot to find a car to fit for us. He also friendly and service mind. It's no pressure at all to buy a car over there. The sale manager explained very well about the cost and financial, and also sincere to us for showing the price from KBB and carfax to compare with their dealer. It's very impressive! We are strongly recommend this dealership.
My wife and I were very impressed with the service we received from here. They let us go about it the way we wanted to, answered all of our questions, and even gave us all the options that we had in terms of money and anything else. They got us into the right vehicle and allowed us to make the decision with no gimmicks. Absolutely recommend and love Ken Garff Honda!
We were in the market for a slightly used crossover/suv type of vehicle, and stopped by Underriner to check their inventory. We had test drove numerous vehicles at several dealerships in town, and found a certified CR-V at Underriner that fit our budget and met our list of requirements. Joe Scheffelman showed us the vehicle, and never once pressured us into buying. After sleeping on it, we decided to go back in and try and make a deal, and Joe was very helpful throughout the whole process. We ended up with a great vehicle.
We were very please with Mike Moroco and Missy in helping us understand our new vehicle. They were patient and went out of their way to answer all of our questions. We will recommend these two staff member to others.
Last week on my drive to work my wiper blades stopped working, I was fortunate in that I was not far from Ralph Honda when it occurred. I explained the situation to Service Advisor Steve Pecora, and as is always the case when I have dealt with him, he was very accommodating. Even though he was short of technicians that day, he said he would get someone to look at my vehicle. When he realized the shuttle driver was going to take a while, he found someone else to take me to my place of work, Steve communicated what needed to be repaired, and the part I need was ordered and the repair was complete. Steve also had the technician complete some recall work that was needed, This type of customer service is why I have only had service performed at Ralph since I have owned my 2011 Accord.
Best car buying experience ever. I was looking at the dealership in the TriCities. Not happy with trade offer so sent a message to Walla Walla Valley Honda. I was called within one hour. They asked me exactly what I was looking for and expecting. I told them. Bottom line their first offer was $3500 more and the 2018 Honda Accord Sport 1.5L was at invoice. $4000 net different from other offer. I also received a lifetime powertrain warranty.
I walked into the dealer and I never felt like I was having to negotiate back and forth for the car I wanted.
Erick was my salesman. He was as professional and knowledgeable as could be. I am highly impressed. Thank you Erick! I’m letting everyone know.
This was an excellent experience. Bob Knowlton was knowledgeable and patient with me through the process of purchasing a new vehicle. I traded in my 2008 Toyota 4 Runner and was pleasantly surprised how much they gave me as a trade in towards the purchase of a 2017 Toyota 4 Runner. Very professional folks, outstanding service department, and excellent inventory. I rate this as one of the best car buying experiences I have ever had. I highly recommend Rochester Toyota!
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