Everything was good they made me feel as if I had more options than other dealers I went too in the last month. Also I didn't feel as if I was just being sold a car. Or them just wanting the money from me . The time was made for me to feel satisfied .
Adam Richardson is the truth, he picked us up from Indy he is my Angel, not only did he put me at ease with my family's need for a car, he did it over the phone my day went smooth and everybody I came in contact with delivered so professionally, I am so happy With their service at Auto World, Thanks Adam for hooking us up we will forever love you and Auto World, # Give this guy a promotion, he's the real deal, I'm really a happy customer....
Last week on my drive to work my wiper blades stopped working, I was fortunate in that I was not far from Ralph Honda when it occurred. I explained the situation to Service Advisor Steve Pecora, and as is always the case when I have dealt with him, he was very accommodating. Even though he was short of technicians that day, he said he would get someone to look at my vehicle. When he realized the shuttle driver was going to take a while, he found someone else to take me to my place of work, Steve communicated what needed to be repaired, and the part I need was ordered and the repair was complete. Steve also had the technician complete some recall work that was needed, This type of customer service is why I have only had service performed at Ralph since I have owned my 2011 Accord.
Service was completed much quicker than expected. Passenger side airbag was serviced per Honda recall, and multi-point inspection was completed. I did not expect this inspection, but was quite pleased with it.
The dealership was absolutely wonderful as soon as I walked in. My experience with Leticia and Aaron was perfect. They worked with my budget to find the right car for me and made sure it looked great before I left with it. The finance process with Brent also was quick yet efficient. Everyone made sure to answer any questions I had and made sure I left happy. I would definitely recommend Wilde East Towne Honda to anyone looking to purchase a vehicle in the future
These guys are the best in the business! Im a single woman who never gets pushed around here. My last 2 cars habe come from Scott Doc Dannit. I will never go anywhere else. He and the finance team did thier best to get me into the right car each time. I never felt pressured. Ypu become family when you purchase cars from Richardsons!!!
I went to this dealer and the salesperson that approached me looked like just someone sitting around when I pulled up. They were friendly and showed me around but after test driving a couple of cars and giving them my info I never heard from them again. I ended up buying a vehicle elsewhere about three weeks later. Not a horrible experiencegetafterit463 but I didn’t feel like they wanted my business either.
Excellent Certified Pre-owned Car and Great Service
by Mike from DealerRater.com
October 18, 2018
We found the Honda Accord 2016 with the great drive, low mileage and fair price. Eddy Mondesir helped us a lot to find a car to fit for us. He also friendly and service mind. It's no pressure at all to buy a car over there. The sale manager explained very well about the cost and financial, and also sincere to us for showing the price from KBB and carfax to compare with their dealer. It's very impressive! We are strongly recommend this dealership.
Our salesman was Christopher Santiago, I made him aware that I had a limited amount of time because I had to go to work. He expedited everything and got us in and out in no time. He was professional and courteous and made us feel like we were family! I will definitely be returning!
We were in the market for a slightly used crossover/suv type of vehicle, and stopped by Underriner to check their inventory. We had test drove numerous vehicles at several dealerships in town, and found a certified CR-V at Underriner that fit our budget and met our list of requirements. Joe Scheffelman showed us the vehicle, and never once pressured us into buying. After sleeping on it, we decided to go back in and try and make a deal, and Joe was very helpful throughout the whole process. We ended up with a great vehicle.
My wife and I were very impressed with the service we received from here. They let us go about it the way we wanted to, answered all of our questions, and even gave us all the options that we had in terms of money and anything else. They got us into the right vehicle and allowed us to make the decision with no gimmicks. Absolutely recommend and love Ken Garff Honda!
I was absolutely impressed with the help & support that Honda has provided for me. Tony was my first helper ??? I had gotten a 2018 Honda Accord LX on 09/29, I unfourtunately I got into a Car Accident. Thankfully, I was okay! Sitting at Home overwhelmed, Honda contacted me via Phone! They helped me with paperwork, GAP, & actually getting me into a brand New 2018 Honda Accord Sport on 12/01! Wade provided the most excellent service & support I could have asked for! Honda Finance was so reliable, I would recommend anyone & everyone to purchase their first vehicle at this Honda McCurley. I felt BLESSED! Almost like Family, these people grew on to my situation & supported me through it all, step by step. I highly recommend & suggest you go here. Trust me, you will not regret stepping into their arms & having them walk you through it all with nothing but smiles, hugs, & help! Thank you SO MUCH, Honda! You guys are my Heroes!
I worked with Tavo and Beth in Lynnwood Honda and we had a very good experience in the dealership. They showed many vans and there was no pressure. They were happy to show the prime price even when we didn't bring our trade-in car. We were very happy with the first day's experience and we came back to buy the car. There was no accessories that were added and they were happy to give us what we asked for. Overall a pleasant experience and I will work with Tavo and Beth again. Great job for give us a pleasant experience.
We bought our 5th or 6th vehicle from HOF and had a pretty good experience. It is always a challenge to meet on price but that seems to happen at all dealerships. Our salesperson was kind enough to bring the final paperwork to our home since we were unable to get to the dealership during their regular hours. (We live 2 miles from them.) If you need a vehicle ask for Raj- he delivers old style customer service like courtesy phone calls and he always follows up on email.
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