I really, really liked the no-haggle car shopping experience at Planet Honda. I've gone through the high-pressure sales pitch thing before at other places, and it is not for me. Instead, at Planet Honda we had a very helpful and knowledgeable representative (thanks, Brian D.!) who was extremely patient with us as we tried to decide between used and new, different models, and so on. Brian went out of his way to help us find the right car that fit our needs and budget. This was the best car-shopping experience I've had - no pressure, just helpful, excellent customer service.
In early November my wife and I decided to purchase a new truck and began visiting several dealerships in the Denver area. We settled on Emich primarily due to the experience we had with Chaz Valdez and a conversation that I had with Wade Seymour. Chaz took the time to understand what our wishes were re: a new purchase, patient with our questions and considerate of my wife and I as we deliberated on making a purchase and selecting just the right vehicle. We are satisfied that we got the best deal and are secure in our decision to buy the vehicle from Emich.
Rick Colver at Fisher Accura was extremely attentive, patient, and easy going. Gave us the keys to test drive the car and didn't talk to us till we were ready. Purchased and MDX from him that day and will buy from again!
The people were knowledgeable, helpful, friendly and patient. Every person was professional and fun to deal with. Test drive 2 cars x 2 people. Spent the whole day there! Sarah was fantastic and was training a new team member—she was perfect all around.
We bought a new Pilot from Planet Honda last night. I want to say that Sarah T from the sales department, Arthur M from finance, and Matt H from service were all an absolute delight to do business with. They were all extremely friendly and professional during our visit, and made us feel at ease. Our experience was by far the most pleasant car-buying experience we've ever had. Planet Honda and their exceptional staff have restored my faith in the car-buying process! I will return next time I'm in the market and will absolutely recommend to others.
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