first of all, I thank God that I've got a good and very honest salesman From the person of Mr. Fred Kabrite who assist us with all the politeness and not pushy type of person in dealing. he gave us great time for choosing the right car and great time in dealing. he is our man.
I previously posted about my bad experience at Honda of Hollywood. Today I met with Harut Karapetyan,, General Sales Manager, and have to justly modify that previous review to 4 stars---5 stars if the "bad start" had happened. Harut called me back after I left a message and we began to talk and I said I was actually driving there to see him. He met with me and listened to my story and experience, accepted criticisms and suggestions and really offered me a fair solution....part of the initial experience was my inability to gracefully exit when I felt pressured and uncomfortable....I'll own that. We also interacted with Raj in Finance and he was receptive to suggestions about improving the buyer's Finance experience. Great job guys for listening and making the appropriate resolution for both parties!
This was a good car-buying experience. I was helped by Alex U. - very pleasant, very helpful, and he made the whole experience very easy and straightforward. I would highly recommend to others.
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