I was in a much needed upgraded vehicle and Honda Windward was the first dealership I went to. From the get go, Wade was friendly, helpful, and knowledgeable making my first car shopping trip easy. I ended up buying my new HR-V two days later. Honda Windward made this whole experience exciting and simple!
Our experience there was good we didn’t close the deal but it was good. I don’t know that I would go back though cause when we looked at the car there were damages that were clearly noticeable which I was bummed about. I couldn’t see purchasing this vehicle with damages like that and I am surprised Honda would try and sell it like that.
I had an awesome experience with Maria and Gunner at Tony Honda! I had gone to other dealerships, and had a not so good experience at one of them. When I went to Tony Honda I was greeted right away, the process was smooth, and I really felt like Maria cared that I got the right car. She explained everything, was knowledgeable and very easy to work with. Valerie explained all of the additional items I could get for the car, answered questions I had and wasn???t pushy at all. She let me choose what I wanted and was extremely friendly. Gunner, who helped me with the financing end of things, was so friendly and patient. From beginning to end, I felt very comfortable with everything and would highly recommend this dealership to anyone!
Straight forward process. No surprises. Travis listened to everything and delivered exactly what I wanted. Finished the whole process in a few hours. This is my second lease from this dealership and will continue to come here for my future needs.
Joel was very humble and easy to talk to. He was able to work his numbers as easy as 1 2 3. Very friendly and efficient. We got the car that we wanted on the same day. Thanks Joe until next time bro!🤙🤙 Happy Holiday! Keep up the great work!
After making 2 visits to pacific Honda I left there both times with not only the car I wanted but the satisfaction a customer deserves. The sales people there are knowledgeable, very helpful, very nice and also funny which made them feel more like a family to me. I would highly recommend pacific Honda to anyone wishing to purchase a car. 🤗
Jacob was such an amazing person to work with! When we first went to Tony Honda to look at cars we went in there with our guard up knowing the stereotypes on "salesmen", but Jacob wasn't an overbearing/pushy salesmen. He was extremely genuine and he really paid attention to our financial situation and he was determined to put us in a car that was within our budget. Never once did Jacob make us feel pressured into making a decision. He was very friendly, personable, and easy to communicate with, which made us feel more at ease into making our decision. Also, he really knows how to work his MAGIC! As long as you're patient and understanding...he won't let you down! If you're ever looking for that perfect car, we definitely recommend anyone to see Jacob! He truly exceeded our expectations.
the service was completed in 45 minutes. car was ready earlier than expected and received two phone calls that it was ready for pickup. the express service area is small so they don't have much holding area. got a free car wash also.
14 yo CRV developed a short shudder upon accelerating from a slow crawl and check engine light came on while on way to North Shore. Turned around to head home in fear of being stranded and call Sean at Tony Honda. He asked to get car to Service to scan the trouble code causing the Check Engine lighr. Sean jumped unto the Scanner Diagnosis and found a VTEC part going bad. Sean cleared code and informed me how much to repair the VTEC part. Sean assured me I can still drive and transmission is still running well. Being reassured, I headed back to North Shore. Sean is always accommodating, professional, honest and a straight shooter with what I need to keep car running. He???s been my service advisor since my 2004 CRV was purchased and will continue to be my personal go to Service Advisor for my 2018 CRV EX. Only reason I bought another new Honda is because of the outstanding service I receive from Tony Honda Service Department through Sean. He is the epitome of a Automotive Service Advisor.
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