Manny my new sales guy was amazing. He treated my wife and I like family. He made the options available to us so clean and concise. He explained every point and change in the car purchase to us. He left room for asking questions when we needed to do so. Manny was the best!! The finance guy was cool with explaining the details of how and what was needed to be done for the our new vehicle. It was a pleasure to work with him too.
Tamara Hollaway was an excellent sales person! She was patient with me and very helpful. She made the whole process of getting a new vehicle a pleasure. She was very enthusiastic and had a wonderful personality shining through. I would definitely recommend her to anyone seeking a new car!
i came in seeking to buy a Honda pilot i wasn't sure off all the options on these cars , i was greeted by the nicest Polish guy in the wold went over all options with me took the car home to my pregnant wife since she has to stay in bed really good guy Thank you Peter for all your help and i also learned some Polish "yak she maz" everybody
Frank was a friendly, approachable and knowledgeable guy with a sense of humor. We spent the entire day with him, and ended up with a great car. Going through the Costco program helped get our price down from the start.
Buying a car can be a little intimidating, Thankfully the staff here tried to make it as quick and painless as possible. Stephen was happy to let me test drive the car and was very knowledgeable about the different features. My only complaint would be the wait times during the credit check. I know that it takes a while to send your information out so it isn't a bad mark on the dealership but I did wait quite a while. Bearing in mind that the dealership will only improve over time (since they will be moving to a bigger building) this is a great place to buy a car.
One of the best experiences we had buying a car. We went in just to take a look at a used SUV. It was listed as the second best price with the 3rd lowest miles around. Thought it was too good to be true.
We stopped at the dealership and went straight to look at it. Very good shape for the year. Went in to ask to take it for a test drive and was approached by a Salesman Alec Polivka. Great young man, easy to talk to and polite. Gathered our information, pulled the car around, and went along with us for the drive. After getting back, we started the 'dreaded' process of negotiating a price. Not the bad experience you hear horror stories about. This is where we were introduced to the Sales Manager.
Brent Reeves came and asked what he could do for us. He wanted to close the sale. We had a little give and take, but came to a price that was where I wanted to be at for the total price. Again very polite, easy to deal with, and quick with any answers to our questions. Now I have to say at this point is where I started to get nervous. I have read other reviews that the finance department was not up to rest of the standards of sales department.
This is where George Othon came to get us to give us the low down on the final price and payments. Accurate, efficient, easy going, and funny. We didn't want any extra warranties of protection added to the costs of the purchase. I was relived when we did not get the hard sell on trying to get the add-ons at the end of the sale. Payment was less than what we were quoted before on the sales floor. This was a pleasant surprise, usually it goes the other way at dealerships and try to squeeze every last cent out of the deal.
The only odd part was the layout of the inside of the showroom. This is so low on the list I didn't even want to mention it. I don't believe everything in the review should be positive, but I needed to stretch to put in something that I didn't like. I may or may not receive the best deal around. It felt like I did and it was in our budget. Our last car was purchased at the Elgin McGrath location. That was a average experience where this was a great experience.
He takes good care of his clients. No matter how busy the dealership gets, he always makes time to help out our family. He's not your average salesman. He really takes the time to get to know his clients and their needs. Highly recommend working with GG.
Roger (Big Mac) and Stephen are great people to work with. I worked with Big Mac in the past and built a good relationship with him. Easy to work with and connects with people. Highly recommended and will always go back to Schaumburg Honda to purchase cars in future! Keep up the good work!
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