Kyle PAtterson and another girl who works there ( sorry don't know her name) we're very good to me. The woman helped find my keys . Kyle was great at explaining what they would do, how much it would cost and how long it would take. I decided to wait in the nice waiting room and they finished early. Very pleasant experience an excellent service on my car!
Kyle Patterson, service advisor, was most thorough in reviewing service to be performed and directing choices for best discounts available.
He was helpful in scheduling transportation for the shuttle and the shuttle service was excellent. Very pleased with work performed and the detailing impressive.
Kyle Patterson provided excellent customer service. He went over everything with me by explaining exactly what was going on with my car. Kyle is very helpful and truly goes the extra mile for customers. Thanks for all your help!
Scheduled an appt. for service for 8 am and Kyle and his team were ready when I showed up and immediately took the car back, advised me it would take about 2 hours to complete. Best part of the experience is they were ready for me and completed the job in less time than they quoted. Overall great service.
Great dealership. No pressure, didn't get swarmed by salesman, and was very fast during the whole process. I'm in love with my new 2018 Honda civic. Cal was awesome and Tim was great! I would definitely buy there again!!!
Ed Molina was very helpful, he help us very much. He work very nice during and after the process to ensure that i was happy with my new car. Ed Molina is very professional, courteous and friendly. He provides excellent advice about having a new car. Honda of Kirkland is amazing. Thank you Ed Molina
We bought our 5th or 6th vehicle from HOF and had a pretty good experience. It is always a challenge to meet on price but that seems to happen at all dealerships. Our salesperson was kind enough to bring the final paperwork to our home since we were unable to get to the dealership during their regular hours. (We live 2 miles from them.) If you need a vehicle ask for Raj- he delivers old style customer service like courtesy phone calls and he always follows up on email.
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