My husband and I had a great experience overall at the Honda of Hackettstown. Everyone was very pleasant including our representative Kamal, he made this process go not only very smoothly but in a great timely manner! He worked his best to meet our needs and we couldn???t be more appreciative. Thank you Kamal! :)
She was the best experience I???ve ever had with a car salesperson! She makes you feel right at home. Has any information you may need right at hand. Very easy streamlined process with this great person! Will definitely use her again in the future and recommend to anyone who is looking for a new car!
My experience here was wonderful. It was my first time buying a car of my own and I didn't feel pressured into anything. They walked me through the whole process, and I felt like I got a great deal. Mike, the salesman, was so helpful and accomodating. I definitely recommend this dealership!
A great buying experience here for a used, certified 2015 Civic. my sales agent was easy going, no pressure. Plenty of info on the vehicle history, negotiating was painless, and none of the good-guy/bad-guy tactics to drive up the price. Also did not have to endure the "my manager wants to meet you" crap. This was the quickest and most painless car buying experience I've had to date. I highly recommend Cory in the pre-owned sales office, and I've heard good things about Joe on the new sales side as well.
My salesman was Mr kyle Manley a young man that knows his job and is very professional.I would recommend him to anybody young or old.I wish him all the best in his career.God bless him.The guys in finance Department are also Professionals.But they made one mistake.And that was,after running my credit with their Bank(Chase) and didn’t like the interest rate that was offered.I should have been informed first before trying another Bank of their choice.I would have preferred PNC Bank instead because I have history with them( Mortage & Car Loan ) and my interest rate would have been far less than what they accepted from Bank of America.I will definitely be refinancing my car loan at a later time.Otherwise than that, I’m very happy with the 2019 Subaru Outback that I purchased.Thanks to the Management and staff at Faulkner Subaru.Happy Holiday guys.Mr Floyd
by Rona Pignatano_DiMarco from Staten Island, N.Y.
September 12, 2018
Leased a new Honda last month. Had the pleasure of working with Kevin Rosa at Open Road Honda in Edison. He was very knowlegable, and knew all the answers to my questions. He had excellent customer service skills, so good that I leased acar that same day. I would recommend my family and friends to him.
I have been going to Open Road Honda for 6 years now and have leased 3 cars through them. Jesse is the man! He has always been so helpful anytime I come in or even to simply just ask a question. Always so attentive and the staff is so welcoming.
We recently purchased a 2009 Jeep Wrangler from John at Northway and could not be happier with the level of service he provided. He didn’t haggle over cost , was transparent about the process the whole time and made it the easiest car buying experience ever ! Highly recommend going to John for your next car purchase!
Got to say this dealership is great I recently purchase a 2011 Toyota Camry SE with 76,137 miles on it. Vehicle drives great no complain I traded my 2007 Mercedes Benz ML 350 with 126,000 miles on it and Sussex Auto Group dealer made my transaction smooth I came in and purchase vehicle and walk out in just 1 hour..
I brought my 2015 Ford Escape in for a complimentary oil-change as I recently purchased the used vehicle from Ciocca Ford. The service tech who completed the oil change also did a complimentary inspection and discovered my rear brakes were dangerously low and needed to be replaced asap. The Service Advisor, Mike called me and gave me several options and helped me make the best decision for my vehicle and my budget. I was impressed with the speed of the technician who was able to handle the additional service work and still return my vehicle to me at the time I needed it returned. Mike communicated well throughout the whole process and let me know what to expect. The process was so smooth and I felt confident that the service being performed on my vehicle was quality work. After having my car back for a week now, I am really happy with the work that was performed. I received a great value by taking my car to Ciocca Service Center.
We went separately to look at the Santa Fe and each had a very good experience. We weren’t pressured or questioned in any way.
Dan DaSilva couldn’t have been more calm, informative & thorough. Very sweet. We would 100% recommend Ciocco
Great team (you do not need a review so you get a pat on the back. This is the downfall of companies. People spend to much time trying to get a 5 that everything else suffers. As I stated the experience was great. However this side of the experience is going downhill. Do your job everyday the best you can, enjoy it or get out. I HATE this side of your business, do not let it consume you) you do your job well, keep up the good work. Get rid of the survey.
I had a great experience buying a new Subaru at this...
by chrisrx88 from DealerRater.com
November 26, 2018
I had a great experience buying a new Subaru at this dealer. They gave me the best price on my trade and the lowest price on the new car of any Subaru dealer within 50 miles. The sales, service and finance staff were all a pleasure to deal with. There was no pressure at all and things moved along very smoothly. I've dealt with other dealers in the area and this is by far the best. I would recommend them to anyone.
THE RULE, OF COURSE, IS THAT USED CAR DEALERS ARE DISHONEST AND WILL TRY TO SCREW YOU, SO TO SPEAK, AT EVERY TURN..MARK AND ALEX, THE TWO TOP GUYS AT EXEM, ARE THE EXCEPTION...BESIDES BEING TOTALLY HONEST AND UP FRONT
WITH ME (EACH ONE IS A FORMER POLICEMAN), THEY WERE COMPLETELY PROFESSIONAL AND KNOWLEDGEABLE THROUGHOUT THE PURCHASE PROCESS, AND GOOD GUYS TO INTERACT WITH AS WELL..THANKS TO MARK AND ALEX I'M BACK ON THE ROAD IN STYLE, AND AT AN AFFORDABLE PRICE
From beginning to end, this was by far the best car buying experience we have had! Dave Ball was particularly fantastic to work with. The whole process - from test drive to walking away with keys in hand - was quick and very respectful of our time, vehicle needs/preferences and finances. Would absolutely return!
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