Great buying experience and was treated very fairly. I ordered my vehicle so they took me through the process and kept me updates. I traded in my car and again felt I was treated fairly. Nothing fancy just good people dong a great job.
Jamison was very friendly and knowledgeable. He knew the ins and outs of the car very well. Did a great job demonstrating the features on a test drive. He was very helpful breaking down the financing and what was/wasn???t included.
My wife and I bought a Certified Pre-Owned Honda Accord Hybrid here and have been in awe of this dealership ever since. Scott Hiller is wonderful to work with, helpful and efficient. We definitely will buy our next Honda Hybrid here.
My wife was recently involved in an unfortunate auto accident and we were in need of purchasing another vehicle. Being long time Honda owners we wanted to purchase another Honda. Mark and Sonny at Tyler Honda absolutely bent over backwards to get us into another CRV. Anyone looking for a great car buying experience ( and love Honda's) should definitely stop into Tyler's. Great experience, great staff. Thanks again Guys...
The team at Honda was great. Paula and Ted made the process a great experience. Paula, my salesperson was very knowledgeable and attentive to my car purchasing needs. I would highly recommend you go see her for the purchase of your Honda. This is my very first Honda and I can???t wait to get on the toad with it. Thank you Honda!!!!
Landon Puffer is the best salesman at Young Subaru
by slangham from DealerRater.com
November 2, 2018
I have had the best experience ever from the beginning to the end. Landon Puffer was so nice, informative and just a friendly person who won my confidence and trust when making my decision in buying my Forester. I felt like I was talking to a family member about a car and not a salesperson in it for their own benefit. The entire staff was very helpful and welcomed me, my son-in-law and daughter and their service dog Levi.
by Harris, teacher, UVA fan from Charlottesville, VA
November 2, 2018
From the sales rep, Mike, the finance manager, Dan, to the GM, I had the most rewarding experience purchasing my Jeep Cherokee. Didn’t feel any pressure and answered all my questions. I look forward to continuing business with Umansky Jeep.
Sales associate Jim Timpson was friendly, helpful, professional. Arranged for a test drive. Provided online quote. We are happy with our new vehicle, got a price that was acceptable. Transaction was fast and convenient.
Great Dealer since I was 14 in '67 looking at Shelby Cobras
by B G from DealerRater.com
August 0, 2018
I was looking to buy a new car and walked into Galpin to look at the Continental. I was greeted by a salesman on the floor who was on his way to lunch. He referred me to Shaun Shahar. Shaun came out to meet me and I told him I wanted to test drive the car. I also told him the model, color and options I wanted. He happened to have that particular model on the lot. He had his associate Aaron take me for a test drive in the car. Aaron was well versed in all the features of the car. I took the car through its paces and I decided that the Continental just might be the car for me. I think Aaron was excellant and personable to work with. Once I got back to the showroom I spoke to Shaun about pricing and the financing options. He gave me his best price and the deal structure. I decided to think about it. There was no pressure of any kind put on me to buy. Shaun called me back the next day and I told him that I was still interested in the car. We went over the pricing again and made some adjustments in my favor. I stalled on the purchase price. He sounded so disappointed and I was too. The next day the sales manager called me and I told him I would buy the car with one final adjustment in price. He called me back 10 minutes and said we have a deal. I got into an Uber. Shaun sat down with me and went over the terms of the purchase. He explained it all to me in a clear and precise manner. I then signed all the paperwork. Then Shaun sat in the car with me and gave me a crash course on all of the features and how they operate. He was very patient as I soaked it all in. Then he gave me a rapid fire test and I passed with 100%. I felt competent to operate my new car and drove home. I have to tell you that it was a pleasure to work with Shaun and his associates. He made everything smooth and without causing any stress. I would recommend him to anyone I know that wants to buy a Lincoln or a Jag.
Jesse Trujillo really knows the cars inside and out. When we went on a test drive he went over the car features. When I purchased the vehicle he went into great detail of every feature on the car. Jesse is polite, personable and does not over power you like some dealerships.
Jesse stepped in to finish my purchase when my original sales rep wasn't available, showing great teamwork. He was super friendly, informative, and efficient. He took extra time to explain all the features of my new car. The staff here works together to ensure customers get full attention.
I am pleased with my recent purchase of a 2018 Honda Civic from Key Honda. I enjoyed working with Kyle and he certainly is a an asset to have on staff at Key Honda. He is very easy to work with, helpful with all questions, & knows the product. He also kept me informed. I definitely would refer other folks to him. Andrew was also very good to work with on the finance end and is an asset to Key Honda. There is a lot to unpack on his end of things and he made it easy for me. I interacted with Dallas briefly in the beginning and he was quite helpful and pleasant as well. I have driven Honda for the last two cars that I have owned and hope to be as pleased with this car.
Art was great to work with -- very thorough, always available when I had questions, and really knows his product. The dealership physical plant was very nice. I'd give the whole experience two thumbs up.
Great dealership. No pressure, didn't get swarmed by salesman, and was very fast during the whole process. I'm in love with my new 2018 Honda civic. Cal was awesome and Tim was great! I would definitely buy there again!!!
Q Ali was extremely helpful and did not pressure us to purchase a vehicle. He was patient and had a great sense of humor. He did his best to find us the car we were looking for.
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