Initially we had a 5 star experience. Julia was exceptional from the first phone call to the last in person conversation. Justin the sales manager was eager to help and bent over backwards to get us the car we needed for our family. Jeff in finance was easy to talk to and made us comfortable and worked with us every step of the way. Sounds like a car buying experience made in heaven and if we had a sales person who wanted to "sell" a car it would've been. But hey, everyone's allowed a bad day. All in all Fox Honda is leaps and bounds above the competition and worth the hour drive we had to make!
I cannot say enough good things about Fox Toyota Subaru and Jamie Parker, the rep that assisted me with purchasing my Subaru. I knew exactly what I was looking for and Jamie understood that. He did not try to sway my decision one way or the other, he answered questions extremely well and knew the ins and outs of the car.
If you are looking for a helping hand as your buying your car, Jamie is your guy. There is no pressure, the customer service is fantastic, was even impressed with the coffee they had.
Highly encourage every car buyer checks out Fox Toyota Subaru.
Bought Honda care.. never do that again. Service department will go to extreme effort to find a reason NOT to pay for repair. Then charge 250 more than it should cost. Felt soiled by the people there. Thought they were honest, but found out very devious. For instance, was told stone caused failure. To be honest, it looked like damage was caused by “other” reasons and AFTER vehicle was left at dealer. I eventually had it repaired somewhere else for less and that service shop could not determine what caused failure. So to be honest, no proof damage caused by stone, but no proof otherwise. But left bad taste and mistrust. No, will not go back, would not recommend. More than likely will never buy Honda again.
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