My experience with infinite was very smooth. Jerry was very professional in every way. I purchased my vehical on July 4 and I can honestly say I am completely satisfied. Thank you again Infiniti for the wonderful service.
My 2010 Infinity M35 went in for a scheduled engine maintenance and monthly detailing. During the maintenance inspection, it was discovered that the radiator fan shroud was cracked and it was recommended to replace it. The shroud was not a stock item but would be shipped to the dealership immediately. I took the car back a few days later and had the shroud replaced. When I picked up my vehicle, everything was explained to me in detail and I left completely satisfied with the work performed and excellent customer service displayed to me. I've owned a fair amount of vehicles and when compared to other service departments I've had to deal with, King Infinity of Honolulu is the best ever!
Our experience there was good we didn’t close the deal but it was good. I don’t know that I would go back though cause when we looked at the car there were damages that were clearly noticeable which I was bummed about. I couldn’t see purchasing this vehicle with damages like that and I am surprised Honda would try and sell it like that.
Buying a car here was easy. The employees were knowledgeable and helpful and made the process less stressful for us. Thank you to them for their help!
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