I was thrilled when we found two possible vehicles at Ken Garff Ford because how much some of our family members loved other Ken garff locations, but sadly this one was not a good experience. Aside of the lack of assistance in finding a vehicle where we had to physically reach out to a worker passing by and ask for some help to finding the vehicles on the lot to those that were presented to us, they were filthy and we were told we would get an "IOU" on a deep clean and any fixtures that needed to be done after purchasing the vehicle. Bummed we had the experience we did.
From start to finish Kyle Lefevere did all he could to accomodate my requests (gas mileage, affordable monthly payments, safety, interior features etc) in purchasing my new 2019 Civic Sport. Its been a week since my purchase and the car has exceeded my expectations! Kyle's customer service was exceptional all through out and I would highly recommend him to those looking for a new/used car at Honda. Thanks Kyle and Honda!
I was shopping around for a new car and I came across a very nice Hyundai from this dealer. I requested information about the car and got an email sent back to me almost instantly. The customer service was above and beyond. Not only did the email quickly I got a phone call as well going jeer everything that I needed and wanted to know about the process of buying the car. They were very nice and I would recommend this dealer to everyone I know.
Elizabeth Yoo was courteous, professional, honest, answered all of our questions, and made our experience at Kendall smooth and stress free. My wife and I would not hesitate to recommend Kendall to our acquaintances.
The dealership was absolutely wonderful as soon as I walked in. My experience with Leticia and Aaron was perfect. They worked with my budget to find the right car for me and made sure it looked great before I left with it. The finance process with Brent also was quick yet efficient. Everyone made sure to answer any questions I had and made sure I left happy. I would definitely recommend Wilde East Towne Honda to anyone looking to purchase a vehicle in the future
I would like to amend my previous review of this dealership there was a communication error the proper people did not get my messages so my issue was never addressed they have now contacted me and are going to take care of everything so I really appreciate what they have done for me, it was a very seamless buying process it was very nice car for a good price.Nice to have a small local dealership take cares!
My wife and I bought a Certified Pre-Owned Honda Accord Hybrid here and have been in awe of this dealership ever since. Scott Hiller is wonderful to work with, helpful and efficient. We definitely will buy our next Honda Hybrid here.
Adam Richardson is the truth, he picked us up from Indy he is my Angel, not only did he put me at ease with my family's need for a car, he did it over the phone my day went smooth and everybody I came in contact with delivered so professionally, I am so happy With their service at Auto World, Thanks Adam for hooking us up we will forever love you and Auto World, # Give this guy a promotion, he's the real deal, I'm really a happy customer....
I first visited the website to look at their inventory and then called in and spoke with Elliot to ask additional questions. He invited me into the showroom and promised me an easy deal with no haggle. When I arrived at the showroom my vehicle was ready for the test drive even though I had already went through the approval process over the phone which took about 10 minutes. Elliott was very professional and knowledgeable. Elliott made me feel very comfortable and was very nice to work with. Overall I am satisfied with this buying experience and I would highly recommend if anyone's looking for a new or used vehicle to go on down and leave what you want! Thank you to everyone that helped me today.
The car buying process was easy. Carl had helped us with a test drive a couple of months ago. When we decided to buy a honda, we made sure to make an appointment with Carl. He was very helpful and nice to work with on our visits.
We were very please with Mike Moroco and Missy in helping us understand our new vehicle. They were patient and went out of their way to answer all of our questions. We will recommend these two staff member to others.
Excellent Certified Pre-owned Car and Great Service
by Mike from DealerRater.com
October 18, 2018
We found the Honda Accord 2016 with the great drive, low mileage and fair price. Eddy Mondesir helped us a lot to find a car to fit for us. He also friendly and service mind. It's no pressure at all to buy a car over there. The sale manager explained very well about the cost and financial, and also sincere to us for showing the price from KBB and carfax to compare with their dealer. It's very impressive! We are strongly recommend this dealership.
Suzanne was extremely helpful throughout the whole time I was there. Very well informed about the car I was interested in which was the 2018 Honda Civic Hatchback, answered every question without error. She gave great customer service and made the process as quick as possible. Will definitely be back.
Service was completed much quicker than expected. Passenger side airbag was serviced per Honda recall, and multi-point inspection was completed. I did not expect this inspection, but was quite pleased with it.
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