Mike was extremely helpful and friendly. Best used car buying experience I have ever had. No pressure salesman and everyone was nice and helpful. They finance through TVA which has the best rates going right now. Highly recommended!
Scheduled an appointment for a recall issue. was told it would take 2 hours to complete. Service tech, Mr. Aquilera was very personable, pleasant and professional. appointment only took 1 hour. excellent service.
I was convinced my Mercury needed a new engine but after the service manager and tech people checked it out they determined the noise was not a problem. This saved me about $5,000.00 and there was no charge for this service.
We were also provided transportation to a local restaurant for lunch while the car was being checked.
Considering the general feeling that most auto dealers are less than truthful, I am extremely pleased with this service department.
Most professional group of people I have ever worked with ! Financing was awesome,fast and efficient . I have never bought from a dealership that had me in and out within 2 hours. No Pressure ! No Hassle ! I was VERY impressed with my experience today . I am even more impressed with the GREAT deal I got on the Dodge Ram truck I drove off the lot with . I would highly recommend them to anyone looking to buy their next vehicle and I will be back in the future . Pay no attention to some of the petty reviews written here and I noticed there are a few . Go down use some common business sense ,do your research before you buy , and you will find Car Max has it all !
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I have looked for an 2004-2005 Envoy XUV for years under 100k miles. They had one, but they are 3 hours from where i live. They were helpful with extra pics and made me feel secure that this vehicle was in excellent condition. Well they were correct, this vehicle was in almost new condition with 83,000 miles. The only thing that didnt work was the CD player, which was the least of my worries. It was well worth the trip.
The lot was full with other prime used cars also. we will probably go back when we need a second car.
Got exactly what I wanted for a fair price. I drove from Kingsport TN to the dealership and it was well worth the drive for the perfect truck for my family. Absolutely love my truck thanks for everything.
Went in not planning on buying a new car. Saw an Aegean Blue Sport Civic in the showroom & fell in love. I've never owned a Honda before, so I hope to enjoy the experience. Our salesman, Dan Sanford, was very friendly & knowledgeable. All the employees were very accommodating & made it a good experience.
Everything went very smoothly, from the initial test drive to the final purchase. Everyone was helpful and very honest. Helped me with financing a lot
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