I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Brake failure almost got me killed!
by Eileen from Boynton Beach, Florida
January 10, 2019
Controls difficult to access. Very poor visibility. Great gas mileage and then the brakes failed and I was almost killed. Stay away from this model Honda which is usually reliable.
I also had issues with their service department.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
the drive belt makes noises on acceleration
by GC from St johns Newfoundland
December 27, 2018
The drive belt makes loud noiseson accelerator Brought back to dealer. Said it was known problem. But waiting on engineers to fix cause of problems. Haven got back to us. A new car with this very loud noise is not right. Very bad service from Honda. We never buy another Honda.
We had a good experience here. There was the typical wait time to get into finance which is normal. We got a great deal on the almost new Jeep (4600 miles on it) that we bought with their Black Friday internet price. Thank you for being so easy to work with!
A great mini SUV
by Jason from Lexington, KY
December 11, 2018
My wife and I have owned this car for a little over a year now. So far, it’s been a terrific primary vehicle. It’s comfortable, very roomy and all the ’bells and whistles’ we need. We absolutely love the storage you get with the magic seats. My only complaints, which really are minor is the lack of engine acceleration and the CVT transmission ’droning’ This vehicle is powered by a 142 hp 1.8L engine used in the Civic, so don’t expect to be able to haul trailers with it. What this vehicle is meant for is smartly getting around town and loading the back up for long trips.
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