Kyle PAtterson and another girl who works there ( sorry don't know her name) we're very good to me. The woman helped find my keys . Kyle was great at explaining what they would do, how much it would cost and how long it would take. I decided to wait in the nice waiting room and they finished early. Very pleasant experience an excellent service on my car!
Kyle Patterson, service advisor, was most thorough in reviewing service to be performed and directing choices for best discounts available.
He was helpful in scheduling transportation for the shuttle and the shuttle service was excellent. Very pleased with work performed and the detailing impressive.
Kyle Patterson provided excellent customer service. He went over everything with me by explaining exactly what was going on with my car. Kyle is very helpful and truly goes the extra mile for customers. Thanks for all your help!
Scheduled an appt. for service for 8 am and Kyle and his team were ready when I showed up and immediately took the car back, advised me it would take about 2 hours to complete. Best part of the experience is they were ready for me and completed the job in less time than they quoted. Overall great service.
We have been planning to buy a car and I just got my driver’s license so decided to visit Honda Burien, WA bec I wanted to actually see the car I’ve been dreaming of, the Molten Lava CR-V 2018. Dann Frias was amazing, he never gave us hard time and explained all the things that we needed to know regarding the vehicle. He really helped us to the best benefit we could get to buy a car, I absolutely recommend Dann to all who are planning to buy a car. Just ask Dann. Justin was excellent, really fast processing the papers. Thank you very much guys, you made my dream into reality. Two thumbs up to you guys and to the whole group.
I took the car for tire and airbag lights on and regular oil change . They diagnosed the car for mentioned lights and oil change in 45 minutes. Made recommendations for the nail in one of the tires, ran code for airbag, and oil change all in 45 min. Great people and awesome service.
The only problem I had was that the TV was turned on to a Jerry Springer type show and I had my grandkids with me. I could not find anyone to change the channel and we had to move out of the room.
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