I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Jeffrey from service department was very helpful. He noticed a piece missing from my daughters Honda Accord. Also brought to my attention that the battery was going to die & replaced. It for me under warranty. Also explained the importance to rotate and balance my tires every 20,000 miles. I did a rotation and balance. Wait time was not too long
My experience was okay but certainly not what I experienced at another dealership recently. The dealership was not flexible and made me jump through hoops to purchase the car.
I also get pressured to buy an extended service contract
I went to another dealer and i was very discourage about getting another vehicle, went home and I was directed to Hendrick Honda by the spirit of the Lord where everything worked out for my good thank you. These are the quality persons like me look for when purchasing, no hassle, sale person was real and was not try to make a quick sale person took the time out to assisted me in making sure i am getting was fits my needs, please, please, please keep up the good work.
I appreciate the professionalism given to me at Lexus Of North Miami. Lexus of North Miami please keep up the excellent Teamwork, I will refer friends and love ones to this Department.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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