Friendly, Ivan attend us, treated my family with the upmost respect. Went the extra mile to show us the details of the suv we were asking about. Felt very comfortable and Ivan did not pressure us like they have done in other dealerships. The experience was great.
Ivan treated me and my family extremely good , he got us through the process giving us as much knowledge as possible in making the best decision . Very friendly and great at his job . Ben was also great ! He helped us through the process as fast as possible
Let me first say, I???ve purchased many vehicles in my time on earth so hear me... sales, finance and the owners made me feel like royalty! They worked within my budget and threw in wonderful perks to sweeten the deal! It felt as if I was visiting good friends! Do visit them when you are ready to purchase your vehicle and get treated with exceptional customer service! This is a genuine review because I just drove home my new vehicle!! Yay!
I could not believe how amazing Donna was with my husband and I. This is the 4th car i gotten there and never felt comfortable as Donna made us feel. She did the whole process fast and pleasant for us. We are definitely recommending Donna to anybody. She always made sure to check with us up to 2 weeks of having the car. Donna, you are the best!!!
by Rona Pignatano_DiMarco from Staten Island, N.Y.
September 3, 2018
Leased a new Honda last month. Had the pleasure of working with Kevin Rosa at Open Road Honda in Edison. He was very knowlegable, and knew all the answers to my questions. He had excellent customer service skills, so good that I leased acar that same day. I would recommend my family and friends to him.
Had to do a tire rotation, oil change, and had a rattling sound coming from the front of the engine bay. Ryan Jonas helped me out and got everything I needed done quickly. He was very polite, informative, and overall a pleasure to have helping me out. He put a good reputation for this dealerships service center and would highly recommend him for any service.
I came in to look at used cars but couldn???t find one with the features I wanted. Brian Casquez helped me look at new cars, and worked with me on the price so that I got everything I wanted and more. He didn???t even flinch when I changed my mind about the car I originally chose. All in all, no complaints and very happy with the deal I got, my new car, and the experience.
I was there yesterday changing the oil in my car for the first time. From the moment when I drove through the gates to the time when I got back in my car I felt like I was a very special customer there. Everyone there did their best but for the most part I must thank Steve Harris. He pointed out on an important safety recall that needed to be fixed in my car and I agreed to leave the car to fix it. I got it back on time no problems at all.Steve was there to answer any questions and for assistance from the beginning to the end. I had the best experience in Honda Service Center!!
I initially went to Hillside Honda to look for a vehicle and get an idea on prices. Mr. Sultan was very accommodating and informative on my car choices, and worked with Mr. Ali to ensure I got the best deal. It was a long process, but they definitely made it worth it.. considering I left with a brand new car! I already recommended two friends check them out!
Bay Ridge Honda is the place to purchase your next Honda. Great teamwork. I recommend Frank Baldassare. He is very professional and helpful. Overall my whole experience at Bay Ridge Honda has been very pleasant. Thak you to Joann for working with Frank making sure I got my new Honda CRV.
I came in with a problem with my brakes & realized There was another issue too. They fixed it in a timely manor & now I have peace of mind driving. I always work with Joseph Patanio - who is pleasant, fair and always advises me the best way to get my car going.
I was met with Profesiliam, Friendly and Courteous Staff.
by Ms. Lex 5050 from DealerRater.com
November 4, 2018
I bought a 2017 Lexus 200t. I'm so happy with my pick. Thank you Asad Basha and Joseph Ross, you showed great skills of profelislim. Your courteous and friendly attitude had me look no where else. Thank you Ariana Toshek, your great mannerism and warm welcome to Bay Ridge Honda makes anyone that step foot through that door would look no further. Great and friendly staff. Thank you all. I'm looking forward to do more business with you.
Kevin at Certified Honda was excellent. He explained everything clearly, took me on a great test drive and answered every question. He was a knowledgeable transferring plates and dealing with insurance quickly and expertly. My car was ready to drive off the lot in a few hours. Kevin didn't try to "sell" me- I knew what I wanted; he just made the entire experience flow smoothly.
The experience with the service rep was excellent. She kept me informed of progress. Sales reps showed good salesmanship. Will surely recommend Paragon Honda dealership.
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