Alex and Ting were fantastic throughout the buying process. Ting found the vehicle that I was looking for and offered a competitive price. Alex served us through the test drive and explanation of vehicle features. Zack was great in the finance and paperwork stage. I give them all a ten for their efforts.
I shopped various Bay Area Honda dealerships for an HR-V, and Auzy at Oakland Honda was by far the most straightforward and responsive sales rep I came across. He was not a high pressure salesman, but worked to get us the best price possible on an HR-V. In fact, his price was so good that a competing dealer advised me to jump on it. Also, as I was driving home from the dealership, I noticed what I thought was a scratch on the windshield. I emailed Auzy and Francis (Oakland Honda's technology specialist) about it, and they were happy to address the issue, which turned out to be a strand of sticky adhesive that was easily removed. All and all, we had a great experience.
Bought a used car. Came from out of town and drive 100 miles to dealer location. Everything went well with the purchase. Financing agent explain all the details of the sale. We felt no pressure and was dealt with honestly.
Drove down from Sacramento just before closing to buy a certified 2014 Honda Odyssey...the internet salesman Jim Bautista took his time showing us the vehicle..went over everything and made sure all our questions were answered..did not pressure us on any extras and same with the finance department...best dealership experience yet...thank you for a great experience!
After seeing the vehicle that I was looking for on cars.com at Livermore Honda, I called to find out if the car was still available. Moe assured me it was, so I drove 1 hour and 45 minutes to see the car. The price and mileage was amazing! Dan, Moe, and Q were so helpful and made the buying process simple and quick. I love my car!
Car shopping for my 18 year old daughter's first car and stopped by Honda Oakland used cars to see their inventory. Worked with Sky Zeng and his manager - both VERY professional. Test drove a sedan in great shape, very clean and fairly priced. We ended up buying an SUV from different dealership, but I would happily return to Honda Oakland because it was such a positive experience for both of us. We were treated with respect and without the typical high pressure antics that make car buying so miserable. THANK YOU, Honda Oakland. I have huge respect for how you do business! We'll be back next time we are in the market for a car!
I shopped at a couple of dealerships and requested a quote at Honda.com and Glenn Scheffer responded with a very good price. I drove from Marin to Oakland and Glenn was excellent. He is very knowledgeable and low key. He was easy to negotiate with and we reached a deal I felt was fair. The whole process was very pleasant. About 3 hours after I arrive, Glenn gave me a thorough tutorial on the features of my Honda Civic SI and I I drove home in my new car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
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