I called in on Wednesday morning and Ken answered the call. He was able to keep up with my questions and what I wanted in my car. I also let him know my mother bought her Civic here back in 2012 so if they???re as good to me as they are to her, they have a customer for life. Needless to say Ken was absolutely amazing. He answered every single question my boyfriend and I had and wasn???t pushy at all. He worked with us on the trade value of my 2013 Soul and I left with a gorgeous brand new 2018 Civic Thursday night. Ken stayed well after hours to explain everything the car can do and I can tell everyone for a fact that most sales people won???t do that.
The sales person Jay who was with us was amazing .. undoubtedly he did his best and is still helpful when in need 😍 .. the PROBLEM we had was with the FINANCIAL HEAD who at the crucial moment after finalizing everything kept a check that we had to opt for financing only in the bank they stated with highest APR and was forced to select the highest repayment period .. so just be mindful during the final moments before signing the papers .. THE FIVE STAR HERE IS FOR THE SALES PERSON ONLY
I really enjoy having Ken Valdez guiding me through the sales process. He is very professional,, patient and honest. I have nsver had a better buying experience than I have had with Ken Valdez. He is awesome.
Glen was very helpful and got me a screaming deal, made sure I was well taken care of and treated me like family. Overall a great experience and would definitely recommend him to anyone looking to buy or just in the market.
Glenn and Sonny were awesome. They helped us find the perfect car. They listened to our needs, and were very accommodating. They walked us through the entire process! We enjoyed every second working with them!
We thoroughly enjoyed buying our car since they were our salesmen!
I purchased my third car from this dealership. My salesperson was Eric Collier. He was very helpful and nice. He showed me 4 or 5 different cars and worked with me on my trade to get me at my desired payment for my new vehicle. He was very professional and helpful and courteous. I would definitely recommend Rusty Wallis Honda for your next new car purchase and ask for Eric Collier to help you with your purchase
It???s comforting to find the same Service Rep.. - year after year after year. It speaks volumes about a company when an employee is still employed and remembers who you are. I honestly appreciate Jeff P., not only for his commitment to Rusty Wallis Honda - but his commitment to customer service!
The sales persons and finance manager were all extremely accommodating and I was not pressured to purchase add-on warranty products that go unused.
All-in- all, it was a pleasant experience and I would certainly consider AutoNation for future purchases.
I came to look a new car. David was very friendly, honest and helpful. He took his time to explained to me all the procedures from buying my car to finance my car, and he went through the features on new vehicle with me. I don't feel very comfortable when go to the dealership, but David proved to me otherwise. Could not asked for a professional, friendly service at Honda Eagle Dealership; and I came out with a brand new car!!!!
Mr. Fife was very friendly and helpful when I brought my car in for a check-up. He was no-nonsense and speedy in his assessment. He didn't sugarcoat anything and told me exactly what was wrong, outlining the priority problems and what could probably wait. He made sure to let me know how I could save money and made what could've been a stressful service experience very pleasant and easy.
Thank you, Mr. Fife!
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
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