My family & I had a great overall experience at MotorWerks INFINITY in Barrington. My salesman Steve Mink was phenomenal & great w kids. He and Ali Nauraiz in finance expedited the sale quickly so my family could get in and out in a timely manor. Shop MotorWerks INFINITY and ask for Steve. Not only will you get a great deal but a great vehicle & buying experience too!!!!
by Quesada's Limo from Saint Francis, WI
January 10, 2019
Impressive exterior and interior vehicle. Gas saving. Cameras actually help rear parking. Seats customize as I prefer. Running day lights great. Rear window wiper helpful. Interior air adjusts very well. Leasing now. Purchase is probable. Safety features get five stars.
Born and raised in the great Chicagoland area but haven???t lived there since 1985. Motor Werks has always been a leader in the luxury car market there for as long as I remember. When I found the vehicle online I was searching for at Motor Werks in Barrington I was put in contact with Sales Specialist Mark Smith. Was I concerned about purchasing a vehicle site unseen? Not at all! Working through the process with Mark Smith was seamless and transparent. From Mark to Rashard in Finance I was treated with honesty, respect and like family. I flew in to O???Hara Airport and took the Metra train to Barrington station where I was met with a Motor Works representative. The vehicle was just as stated, immaculately prepped with a full tank. Took it for a test ride and was very happy. Paperwork was a breeze, took delivery and was on the road and home to Minneapolis for dinner that evening. Mark Smith followed up with a phone call the following day to insure my trip went well. He again contacted me a month later to make sure I was satisfied and if there was anything else he could he???ll with. I highly recommend Motor Werks in Barrington, IL. And of course, ask for Mark Smith.
I wish I never leased this car!
by Supernova from Lebanon, NJ
December 28, 2018
I had a 2015 Civic and needed something with more interior space, so I thought the HR-V would be the answer. The seats in this car are the most uncomfortable seats I have ever sat in. There is no lumbar adjustment and the lumbar is far too pronounced to sit against without causing pain. I contacted my dealer and Honda customer service and have gotten no assistance from either. I caution anyone not to purchase this car! Do yourself a favor and get a Civic.
I am so grateful for this car. I met an accident today and luckily I did not get super injured. I was hit from the back and the seatbelt kept me in position. The other car behind me got totally smashed but my car was only damaged in the back. If it wasn't for a strong car like this I wouldn't be alive today.
I just purchased a Honda HRV from McGrath. The customer service was awesome!! Darek Smorczewski Is the man to contact. He’ll make it a comfortable purchasing experience! In addition, all the McGrath team very nice and eager to help you. Thank you!
Best Car I’ve ever owned
by Meaghan SC from Charleston, SC
December 6, 2018
This car is awesome and drives really smooth. It’s carrying capacity is great and completely meets my lifestyle needs and desires. I constantly get compliments about the look and design of my car.
Sujit Shah was very nice and personable. We bought a used Avalon that we are pleased with. We don’t buy cars often but I would consider them for my next car.
Perfect size for me
by Nts from Birmingham
December 3, 2018
I love it! Plenty of room inside but not too big outside. Good dashboard layout. Comfortable ride and heated seats. Fits my needs perfectly. Great choice between the Fit and the CRV, both of which I have owned.
11 years ago I purchased a BMW from Anderson. It was a very pleasant experience. That brought me back for round 2 and I bought a Mazda CX-5 Grand Touring, which they had to bring in from a dealer in WI so I could get the color I wanted. I got a solid deal, and the service I received and always have received is what brought me back again. I highly recommend Anderson BMW, Mazda and Volkswagen.
by sweetokie20 from Oilton,Ok
December 1, 2018
This car is high quality and really engineered well. Honda really listened to their customers and there wants and needs. This vehicle is top notch.
This guy Mike Malak helped us. Easy going. We will be back. Waiting for the 0.9% fiancing on our model. Cannot wait to drive new Honda
The most comfortable car I have ever owned
by Deb from Poughkeepsie, NY
November 28, 2018
Having bad knees I had to have a car that was easy for me to get in and out of. I test drove and tried to get in and out of over 50 cars before I bought my HR-V. It is perfect and truly the most comfortable car I have ever owned.
No one will best their price. Great people. Ray, Vince, and Danny were very helpful. I love this dealership. This is my 6 th Honda from them .
We really enjoy this vehicle immensely.
by Charles from Staunton Virginia
November 28, 2018
This suv meets all of our expectations and then some. Roomy, stylish, economic, and extremely practical. Fits in the garage perfectly. It handles well on turns and feels very safe. Love the two tone aluminum wheels with the green paint. Oh did I mention SiriusXM radio! Very cool!!
Honda on Grand went above and beyond! The used car market is tough to navigate to say the least. They didn't pressure, just presented a quality product that they stood behind and Worked with us with any issues we had. So happy with our purchase!
by past honda fan from aloha, oregon
November 19, 2018
Purchased HR-V EX. Engine lacks enough power combined with the CVT transmission. It lugs when going up any kind of hill. You can see the gas mileage fall rapidly as a result. The lack of storage behind back set is small. Honda needs to add 6 inches to length and two inches to wheel base for a better ride. Gas mileage should be 30-35 instead of 26-29. The dash has to much lights and distracts. Honda needs to revamp this car for the 2020 year.
Drove up to Castle Honda to look at a car we seen posted on Cars.com. After finding the car, we were able to look at it without being rushed by salespeople . The used car department is laid back yet professional with excellent customer service Ali & Josh were great to work with!
One of the best experiences we had buying a car. We went in just to take a look at a used SUV. It was listed as the second best price with the 3rd lowest miles around. Thought it was too good to be true.
We stopped at the dealership and went straight to look at it. Very good shape for the year. Went in to ask to take it for a test drive and was approached by a Salesman Alec Polivka. Great young man, easy to talk to and polite. Gathered our information, pulled the car around, and went along with us for the drive. After getting back, we started the 'dreaded' process of negotiating a price. Not the bad experience you hear horror stories about. This is where we were introduced to the Sales Manager.
Brent Reeves came and asked what he could do for us. He wanted to close the sale. We had a little give and take, but came to a price that was where I wanted to be at for the total price. Again very polite, easy to deal with, and quick with any answers to our questions. Now I have to say at this point is where I started to get nervous. I have read other reviews that the finance department was not up to rest of the standards of sales department.
This is where George Othon came to get us to give us the low down on the final price and payments. Accurate, efficient, easy going, and funny. We didn't want any extra warranties of protection added to the costs of the purchase. I was relived when we did not get the hard sell on trying to get the add-ons at the end of the sale. Payment was less than what we were quoted before on the sales floor. This was a pleasant surprise, usually it goes the other way at dealerships and try to squeeze every last cent out of the deal.
The only odd part was the layout of the inside of the showroom. This is so low on the list I didn't even want to mention it. I don't believe everything in the review should be positive, but I needed to stretch to put in something that I didn't like. I may or may not receive the best deal around. It felt like I did and it was in our budget. Our last car was purchased at the Elgin McGrath location. That was a average experience where this was a great experience.
We went to several Honda dealerships before we found the car we wanted and were so happy that we found it here. Everything about this dealership is first rate. Their cars are great. Out salesperson, Carlos, was up front, honest and truly helpful. He showed us things about used cars that we did not know. I have been buying cars for 43 years and I am sure I am going to give Carlos the first shot at the next one I buy. But, it is not just the Salesperson that impressed me. The whole team was very professional, friendly and helpful. Best car buying experience I have had.
Bought new 2018 last week at McGrath. Alec was my salesman worked with Nate as well. Very happy with end result. Treated fairly for my trade in too. Very pleasant experience from start to finish. Professional, friendly, upfront and honest.
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