Friendly, Ivan attend us, treated my family with the upmost respect. Went the extra mile to show us the details of the suv we were asking about. Felt very comfortable and Ivan did not pressure us like they have done in other dealerships. The experience was great.
The staff at Park Ave BMW is outstanding. Andy made this purchase easy. Matt and Jack made the pick up of the vehicle an easy experience. Andy is one of the best sales people I have ever dealt with. No nonsense, you buy the vehicle you want, not what they want you to buy! I strongly recommend this dealership! A note to all, please purchase the GAP insurance, this is one of the most important decisions when signing the papers. Do not get caught short insurance wise, by not protecting yourself!
Great Experience working with Manny Rodriguez on a GLA 250
by GeosDC from DealerRater.com
December 3, 2018
When I got tired of the antics of the DC Metro area dealers, I decided to check out of area dealerships. In researching, I came across Helms Brothers in Bayside, New York. Through a referral, I reached out to an outstanding salesperson, Manny Rodriguez. He knows about every vehicle he sells, very professional, attentive and leaves no questions unanswered. It was a pleasure to have worked with Manny in regards to my GLA 250 lease. He is a valuable asset to Helms Brothers. He went way above and beyond to find me the perfect vehicle on my timeline and price range. Hard to believe that a dealer has awesome deals in NYC, but it's true and worth every mile to drive a little to save a lot!!! I will definitely consider Helms Brothers for future automotive needs. Thanks again! George, Washington, DC
I had help from Mariano and he was very friendly and ready to discuss about anything (my requirements, budget, options, etc). As a new driver he was patient and understanding, so I appreciated that. Overall really witty guy and called me about a week later to ask how the car and I were doing. Provided my extra set of keys same day, no questions asked. The dealership itself is really nice looking, just that financing managers (in my case Syed Shah) really push on selling you extra things after you???ve decided on what car to obtain and when talking numbers it can get a little muddy. In addition, the APRs seem to be much higher than listed on the website, so just keep that in mind! Lovely experience with Mariano.
I initially went to Hillside Honda to look for a vehicle and get an idea on prices. Mr. Sultan was very accommodating and informative on my car choices, and worked with Mr. Ali to ensure I got the best deal. It was a long process, but they definitely made it worth it.. considering I left with a brand new car! I already recommended two friends check them out!
My salesperson was a young man named Owen Wang. Owen was professional, knowledgeable and polite. He always returned my calls or texts promptly. Owen answered all of my questions and addressed any concerns. When he went over the vehicle, he covered everything from bumper to bumper in great detail! I was very pleased with him and my service at the dealership.
I took my car in the morning,and by the afternoon was ready really fast service,thanks to Benjamin uquillas who's very professional ,friendly.thanks a lot for a great service to all Honda employees.
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