I visited and subsequently purchased a new Ford Escape at Norris on Nov 8 2018. My salesman, Jason Catanzariti, was awesome in his knowlege of the Escape and the Edge. He explained to me all the bells and whistles that the Escape and Edge had. It took me a while to decide between the 2 modles and Jason was very patient with me. I recommend Jason highly. Also, the FI Manager, Will Watson, handled the financing of my new vehicle and the extended warranty very quickly and professionally.
I have the advantage of doing a lot of research and knowing exactly what I wanted. But I still had questions and car-buying anxiety. First, I made an appointment, and the car was actually out front and ready for me to check out when I got there. I got no pressure as I checked it out and then no issues for the test drive. Jason was ready to admit when he did not know an answer and actually went off in search of it as soon as we got back. The sales manager may be a really good actor, but I did feel like he gave as much as he could. I felt like I was respected and treated that way.
Anthony Witherspoon was a phenomenal salesman. I met him two years ago and he advised me that it wasn???t the best time for me to buy a vehicle. Most salesmen would push you to purchase a vehicle by any means necessary. I appreciated his honesty and I knew when I was ready to buy my next Honda, I would give him the sale. He did not disappoint! I drove off in my 2018 Honda Accord with a payment that was well within my means!
I wrote this email to Jerard Sweetwine today:
Hi Jerard -
You are awesome!
Thank you for all the attention to me and my Honda Accord these past couple of weeks! Your dedication, trust, commitment and service is well noted and admired!
Gratefully, Paul Binko
Wonderful staff, they make the buying process very smooth and easy. Customer service is excellent. Sales guy Paul is great, shows he really cares and goes the extra mile. Jared accounts person is also great. Highly recommend all
I worked with Louis Ohaka. He was a great sales person and gave me a great deal. The only obstacle was the wait for financing, but that was not Mr. Ohaka's fault. I would recommended buying a car from Mr. Ohaka.
We came in over Veteran's Day weekend to save some money on a new vehicle. I contacted Sport Honda in advance about my intentions and they were very helpful but not pushy. I heard from my eventual salesman, TJ Troutman, in advance and he was ready for my visit! He was very courteous and knowledgeable about the vehicle I was test driving, the 2019 Honda Insight Touring. We never once felt pressured, which I mentioned in advance would be a turn-off and we would walk away. I was assured that Sport Honda doesn't operate that way....and they held true to their assertion!
I couldn't have asked for a better new car buying experience! This is my 2nd new car purchase from Sport Honda and I'll continue to purchase new cars from them in the future as long as they continue to provide the same excellent, no-pressure service as previous purchases; which I'm sure won't be a problem at all.
Thanks TJ and Sport Honda!
Daniel Lopez was very professional and made my buying process super easy. Daniel helped me to get in the exact car i wanted and made sure to try each possibilty he could! i highly recommend sports honda and Daniel Lopez, if your are looking for an amazing car buying experience!
Best salesman , explained well, too good customer service by Mr. Mike M. Got good discount from the dealer. Mike taken good care of us with everything. Special thanks to him and other staff also very friendly.
Heritage Honda in Westminster gave me hands down the best car buying experience I could???ve asked for! They made the process so easy and worked with me every step of the way. They were willing to work with me and make it less stressful. I will definitely recommend them to everyone and will use them in my next purchase!!
Ryan is one of the best salespeople this dealership has. He is a very technical person and he definitely knows his cars. He explained to us almost every question we asked in a technical perspective. We were to 4 other dealers before this dealer and thought this dealership would also push us towards buying their car but these people are really nice. They didn't try to force us in taking their car but rather helped us understand exactly what we were looking for. Starting from the Email from Lori till the purchase from Ryan and Robert, my experience was very smooth. Robert is definitely a nice manager as well. We ended up buying our favorite Honda Clarity from this dealership...:)
I cannot say enough about how wonderful the staff is at Heritage Honda Westminster! Ernie was very patient and provided outstanding service. I did not feel pressured, and he was extremely courteous and professional. It was a great experience, and I absolutely love my new Honda CR-V EX-L!! I highly recommended this dealership and Ernie Kosmakos! It was also a pleasure working with Stephanie Proukou in Finance and Bill Spradbrow!! Thanks!!
Over the years, we have bought three cars from Heritage Honda in Westminster, MD. Our salesperson each time was Robert Mason. Dealing with Rob was an absolute pleasure. He listened to what we wanted and didn't want in our next car, showed and different options, answered all of our questions and never pressured us into making a decision. We chose a new Honda Pilot and are very happy with our decision. We love Honda for their reliable, well-made cars, and we love Rob Mason for his professionalism, knowledge and assistance in making our most recent car-buying experience a pleasure!
My wife and I recently purchased a 2018 Honda Clarity at Heritage Honda. Our salesperson, Rob Mason, was courteous and knowledgeable of the car model and accommodated several test drives for us. We did not feel pressured to make this important purchase decision, which we really appreciated. We felt that we ended up with the perfect car to suite our needs at an excellent price. Overall, we are satisfied customers!
Had an amazing experience at Heritage Honda Westminster! Ryan was our salesman and really provided a very professional but personal service. No pressure and was willing to go above and beyond to make us happy. My husband and I came together to the dealership and because we are new to the area I wasn???t comfortable driving home in the dark so Ryan again went above and beyond and delivered the car to our house! I highly recommend Heitage Honda and if you want outstanding service ask for Ryan Craig ????????????
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