My family has been buying from Jim Riehl's for over 10 years. We've bought multiple Cadillac, Dodge and Jeep vehicles. Our experience has never been anything but positive. The salespeople go over and above the call of duty to ensure we have a satisfactory experience. We look forward to many more years of quality customer service and fantastic cars. I'd recommend Jim Riehl's to anyone.
Tyler was great, and he promised Bianca (cashier) lunch for helping me get the charges for my service through to my bank card with my bank. She was patient and very professional. Excellent job Bianca! Thank you very much.
I had a great and professional salesperson name Thomas Robinson. Due to my crazy schedule, he was very accommodating. We communicated primarily by email. I told him the car I was looking for and he listened closely and had one delivered to the dealership.
Go to Honda of Troy and ask for Thomas Tom Robinson.
Joey Demilio contacted me as promised when the type of car I was looking for came in. Even though at first I wasn???t sure about the type, he didn???t pressure me but worked with me to make sure I got what I was looking for. I would recommend him in the future.
It was a joy dealing with Joey on the purchase of our used Acura.Joey was very helpful on all levels of the sale & service of the SUV , also made it very easy for me to return my lease .On the purchase of my next auto I want Joey of SUBURBAN ACURA to be my sales person.
I recently purchased a used Subaru Outback from the Honda dealership. Joey made the buying experience quick, simple, and I appreciated the trade-in transparency as well. If you are purchasing a vehicle from the Subrban Honda dealership, I recommend seeing Joey for a seamless buying experience.
I worked with Joey Demilio when I was looking for my new car and I had the best service.. he sold me a car that wasnt even available yet, they just got it the day before and he worked with me to fit it in my budget and now I have a better then I thought I would leave with!
I chose this dealership over Tamaroff as Joey did not hound me by constantly calling asking when I was coming in. Joey was very helpful and understanding through the whole process. It was his kindness that made me bring in my best friend when it was time to purchase a car.
The service provided is exceptional every time I take my vehicle in for service. If you are looking for a great customer service dealership, go to Jim Riehls Friendly Cadillac. They really care about making their customers happy.
This was a. Brand new car in for the first service call. Our rep checked out the car and found there was a rear camera software update coming up, but did it before being asked. SMe with the navigation system. We only needed an oil change! The other items were covered under the lease warranty. Awesome work!
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