First time new car buyer and was lucky enough to go to Billy Craft Honda. The staff were amazing and so nice. I was not pressured into anything and everything was explained to me so I could understand. Wonderful buying experience thank you Frank Canzone and Jessica Hicks. Happy Thanksgiving and Christmas to me I have a brand new 2019 Honda Pilot.
Just brought home my ninth Billy Craft Honda, so I am obviously a happy repeat customer. I always get a good deal from salesman Ricky Hamlet, and great no-pressure service. I've purchased both new and used hondas from Billy Craft, and I always got treated with honesty, patience, and personal attention. Ricky always takes extra care to explain all of the technical features to me before I take the car home.
An important part of my satisfaction is the top-notch Service Department managed by Kevin Habermas. I have always gotten expert service and personal attention from Kevin and his staff. I once had a service issue on the road with my first Honda and Kevin worked with the dealer in the other state to get my warranty issue solved and back on the road quickly. I have been a loyal customer ever since.
We were looking for a new car and stopped by and was introduced to Paul. He took the time to find out what we were looking for what our budget was and time frame we were looking to purchase a new car. We test drove a car that day but wanted to do research and look around at other cars. Paul never was pushy with us or never got upset because we wanted to look around before making a purchase. He reached out to us and stayed up to date on our situation and once we were ready to purchase it was very easy. We were treated with kindness and respect from everyone we dealt with at Billy Craft Honda. We are extremely happy with our Honda HRV and we recommend if you are wanting to purchase a new car to go in to Billy Craft Honda. Ask for Paul he is really great to work with.
We've bought 10 or more vehicles from Ricky Hamlet at Billy Craft. He's great to work with! Special props to Rob Charte in the finance department for making the process smooth and easy.
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