The car buying process was easy. Carl had helped us with a test drive a couple of months ago. When we decided to buy a honda, we made sure to make an appointment with Carl. He was very helpful and nice to work with on our visits.
First time customer. Did the deal over the phone in less than 10 minutes! Pilot was ready when I arrived and was in and out of the dealership in no time. Thanks to Jose, Derrick and Alex for a pleasant and relaxing experience! The deal made over the phone was the deal I received when arriving at the dealership,no bait and switch.I live an hour and a half away and it was well worth the drive. Great overall experience.
My car was literally covered in dog hair (I’m a dog groomer) and Rick Case Honda went above and beyond detailing my car. I never thought I’d see it so clean!
All of the staff was extra friendly too. Will def come back!!!
I turned the CRV that I loved in for a used car. I was very impressed by the sales staff and my whole car buying experience. Now I love my new (used) car and would recommend this dealership to all my friends and family. Good job Rick Case.. I’ll be back!
Made buying a car fast, hassle free, and easy. Great service dept too. Even the new sales person knew a lot about the cars. The store is well lit and clean, & people where very friendly, knowledgeable, and courteous. If you are looking for a Honda Automobile, Go Here and ask for Anthony Kosta.
I purchased a 2017 Honda Accord one week ago and would like to comment on how good the experience was. I worked with Chester, he was very professional, knowledgeable and pleasant to work with. Thank you Chester and Rick Roush Honda for making my purchase an easy one.
Fantastic Dealer with first rate sales personal!!!
by Donnell Robinson from Euclid Ohio
May 21, 2015
Rick Case Honda is the best! They got me in a new car in under a hour!!! My salesman Phil Hibbert was fantastic. Honest, professional and very straight forward. Also the staff there made me feel very important. Rick Case rates a 10
Our son bought a used car from Rick Roush. He just graduated from high school. He needed a newer car to commute to college in the fall. Worked with Pat. He was a tremendous help. Really tried to help our son get into a good used car. Our son's car was pretty old and he helped get a decent trade in for his car. Kelly the finance manager also helped us get the right loan that worked for our situation. Together Pat and Kelly are an awesome team. They were so good we are already working toward the next car purchase in our family.
I was greeted by Darcy who couldn't have been more helpful. I was looking to trade my Civic in for the newer model. There were plenty of options at the dealer so I had options also. She explained all the differences between the cars and I was able to make a decision based on her knowledge. Awesome job!
Found a 2010 Accord in almost perfect condition - Bruce Elliott made sure the car was safe for our new college student and put an extra polish on the outside - that car still sparkles. Marla Franklin showed us several cars until we found the one we wanted - she was a pleasure to work with. This was a great experience!
We knew what type of vehicle we were looking for. The dealership had a Great selection to choose from. Our Salesman Joe did a great job helping us narrow it down and we had our vehicle in less than 2 hours. Most of my car buying experiences have taken 5 hours or more. I for once didn't feel drained leaving a lot and didn't have any second thoughts after making a purchase. Great Experience.
For months now, my husband and I have been looking for the right used car to purchase for our daughter. Using the internet and Cargurus.com I came accross the perfect car at Sunnyside Honda. Marla Franklin, our sales rep, was quick to get us in and answer all our questions about the vehicle. She was very friendly and really made us feel like we were at the right place. Her number one concern was to help us get the vehicle we needed at the right price and make sure that car was perfect from top to bottom. Overall, I am thrilled with my entire experience at Sunnyside Honda and would highly recommend them to friends, family and anyone on the hunt for a great car.
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