We've purchased a couple of cars through Dan and we'll seek him out again for our next purchase. Dan is straightforward and informative, never pushy and always willing to help. Dan has always worked with us (and Elmer; and the Service Department) to make sure we were happy and that we get whatever we needed to make things go easy. If you stop by the dealership, look for Dan and his wry smile... you get the best that Liberty Auto City has to offer.
Came in looking for a new truck. I've had my current Ram truck for 10 years, and it was time for an upgrade. They gave me a great for for my truck I was reading on and a great deal on the truck a was buying! Overall great experience! Thanks to Chris, our salesman, for helping us with this process!
I purchased a vehicle from them today. I can't say enough about how good they are. Prices were good, helped a LOT with financing and got me a better rate that I thought was possible in my situation. I would highly recommend them to anyone.
My family & I had a great overall experience at MotorWerks INFINITY in Barrington. My salesman Steve Mink was phenomenal & great w kids. He and Ali Nauraiz in finance expedited the sale quickly so my family could get in and out in a timely manor. Shop MotorWerks INFINITY and ask for Steve. Not only will you get a great deal but a great vehicle & buying experience too!!!!
Born and raised in the great Chicagoland area but haven???t lived there since 1985. Motor Werks has always been a leader in the luxury car market there for as long as I remember. When I found the vehicle online I was searching for at Motor Werks in Barrington I was put in contact with Sales Specialist Mark Smith. Was I concerned about purchasing a vehicle site unseen? Not at all! Working through the process with Mark Smith was seamless and transparent. From Mark to Rashard in Finance I was treated with honesty, respect and like family. I flew in to O???Hara Airport and took the Metra train to Barrington station where I was met with a Motor Works representative. The vehicle was just as stated, immaculately prepped with a full tank. Took it for a test ride and was very happy. Paperwork was a breeze, took delivery and was on the road and home to Minneapolis for dinner that evening. Mark Smith followed up with a phone call the following day to insure my trip went well. He again contacted me a month later to make sure I was satisfied and if there was anything else he could he???ll with. I highly recommend Motor Werks in Barrington, IL. And of course, ask for Mark Smith.
Buying a car can be a little intimidating, Thankfully the staff here tried to make it as quick and painless as possible. Stephen was happy to let me test drive the car and was very knowledgeable about the different features. My only complaint would be the wait times during the credit check. I know that it takes a while to send your information out so it isn't a bad mark on the dealership but I did wait quite a while. Bearing in mind that the dealership will only improve over time (since they will be moving to a bigger building) this is a great place to buy a car.
Roger (Big Mac) and Stephen are great people to work with. I worked with Big Mac in the past and built a good relationship with him. Easy to work with and connects with people. Highly recommended and will always go back to Schaumburg Honda to purchase cars in future! Keep up the good work!
Oil change & tires rotated took about 1.5 hours like they said. Nice waiting room internet connection, coffee, Service has always been very good, bringing our CRV there for 6 years. Prices are reasonable. Military vets get a discount on service.
Drove up to Castle Honda to look at a car we seen posted on Cars.com. After finding the car, we were able to look at it without being rushed by salespeople . The used car department is laid back yet professional with excellent customer service Ali & Josh were great to work with!
I came in to see Nora the manager and Harris my sales person like always there were very helpfull and understanding my situation they made it so easy considering the last dealer I went to was grossinger in Chicago on western they are scammers and the lie come to castle for a great deal see Harris and Nora and Dan was the lease manager also very helpfull
Tony Chammas took wonderful care of me all the way through my purchasing experience. He recommeded the model that was right for my needs, the lowest price of the three models. My solo test drive clinched it. The 2019 Honda Insight LX was a dream to drive and the purchase price lower than I expected to pay. Tony set up the controls according to my wishes and patiently explained how to use the main features. I won't hesitate to call his number if I have questions because I know he will treat me with respect and kindness. Castle Honda...a fine place to purchase a car.
The service department is simply the best, the service Manager Ben, Joe service advisor and the rest of the staff are profeesional with years of experience. Wouldn't go any where else more matter which vehicle I would have serviced
I have been to the dealership approximately 7 times since June. While some issues have been rectified not everything has been. I would like the remaining issues rectified.
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