This is a fantastic dealership with fantastic people working there. Fear not about walking on to a car lot anymore, at least at this place! Our salesman was Earl Huang and he was not your “typical” car salesman. Earl was kind, considerate, patient, and more than fair in dealing with us.
Our experience with Earl started online where we asked about prices on a car that was on their lot. Earl was very honest about the price, if that number included tax, and if they were able to down from that number.
We drove from one side of town to the other to come to this dealership, but I am here to tell you that is was more than worth the drive! There were other lots that were closer and we had talked to some sales people at them, but we did not get the service nor the deal. It really was worth the drive!
Ask for Earl when you need to get your next car, he will absolutely treat you fairly!
I am handicapped and hard of hearing, so I honestly did not catch the names of the men in the service department that were so wonderfully helpful. I'm on oxygen 24/7 and it really was difficult to get my car in for the airbag recall. A young man came out and picked up my car, had it fixed and returned it to me. I can't thank them enough and have told many about how great your service is! Thank you again.
TJ was extremely helpful, and was very kind. He was patient even though it was getting late, and made us feel like we were making the right decision buying a car with Honda. TJ was knowledgeable, friendly, and made my family feel welcome. He is a model employee, and he made the experience enjoyable.
Quick efficient, Pedro explained the service process very well. Knowledge concerning my car and the requirements for service. Friendly and professional! Highly recommend this dealer for purchase or service.
Pedro and the Service Dept. team put the Merry back into my Christmas this month. The team at Honda West will go the extra mile for loyal customers, such as me, and care about my car service experience. This means so much more than making a buck and I respect them for it. Thank you for making my Christmas a merry one!!
Set up an appointment with Obed C. He had just the car I wanted ready for me even though I showed up early. We did our test drive (loved the 2017 CR-V), and he had the car washed and detailed while the paperwork was being done. He then walked us out and demonstrated all the electronics and helped/showed us to program everything. We arrived at 1015 and were out of there with our new car by 1230. It can't get any better than that.
by Tracy & Candace Mayfield from Las Vegas, NV
December 3, 2018
Jilmar Esperanza was our salesman. Jilmar was very knowledgeable, professional, and accommodating. Jilmar was very friendly and patient when it came to explaining the functionality of our vehicle purchase. We were very fortunate to have Jilmar as our salesman.
Leased a brand new Honda Civic from Honda West. Antonio was very helpful and exceptional with his customer service and knowledge of the product. The entire process was flawless from picking a vehicle, all the way through the signing. I will recommend Honda West to all my friends and family and will be back for all of my service and future purchases. Thanks again Antonio!
I repeat: Excellent customer service.
I only suggest that you allow appointments and consultations online but in Spanish.
José attended me professionally. I would like to return and be cared for by himself.
The service at Findlay Honda Henderson is awesome! I've bought cars in the past and it seems to always be a pain. The service here was great. They really seemed to care about my needs, as opposed to just selling me a car.
This is the way internet buying should be done. Contact them with some details, an internet specialist gets back to you promptly and by the next day the deal is done. Many of the competitors just do not get it because it is that simple. I suspect most suffer from low percentage success with internet inquiries and do not know how to recognize the serious buyer on the internet. We got a 2010 Ford Taurus SEL that is beautiful and a good price. They were friendly and the internet specialist was superb. Here is the process: internet specialist responds and you state your desires, you meet the specialist for a test ride, you buy the vehicle, and the specialist gives you the key to your new vehicle. Enough said.
We once again decided on a Honda Touring. Alex from the financing made the buying experience pleasurable. I will use this dealership again. Our experience at Honda Autonation East was excellent. Alex was very friendly, helpful, and honest! He gave us a great deal on our new Honda Accord Touring. We did not feel rushed at all!! So happy with our purchase! Thank you Alex to make this happen, To Ernesto the sales person who always there and assist us and also to Jocelyn.
This is a convenient location and a nice waiting room the service did not take long and the employees were very professional and friendly the coffee machine is great the place is very clean and comfortable while waiting I used to go to Findlay Honda for service but this location is much better and closer to my home and work just
want to say thank you guys for your help your awesome
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