Super to deal with! I shopped for a car for my sister. I've never personally dealt with a car salesman before, and I was wary of being taken advantage of, and thought it would be difficult to get a good deal. Nothing could be further from the truth! Not only was I treated more than fairly and respectfully, I absolutely know we got a great deal! I will certainly think of them first for my next purchase, even though we live hours away. I have seen and been closely connected to others who were taken advantage of at other dealerships, and boy, a dealership I can trust is more than worth the trip!
Alex was recommended by a family member who bought a new CRV. We specifically asked for him and ended up purchasing a new Odyssey. We appreciated how Alex went to bat for us and definitely earned our business. He worked with sales manager Chris and clarified our questions and negotiated a fair price for our trade in. Finance manager Jim explained warranty options and was gracious about adjusting the bill after we added the new vehicle and compared notes with our insurance. Overall, Napleton staff appear to value each other and customers, resulting in a extraordinary family friendly environment and surprisingly pleasant experience. Genuinely caring people! The vanishing deductible on our extended warranty was icing on the cake!
Very easy to work with John.He is a very straightforward guy. Goes way out of his way to make sure you’re comfortable with whatever you were about to purchase .He let me drive several cars and really spent a lot of time with me and never showed any pressure I would go back to this guy in a heartbeat
I've bought two cars from this dealership, have shopped a third car there, and have used their service department for 7 years. They're extremely helpful in every way. The sales reps are very knowledgable and helpful, the sales manager makes negotiation painless, and the service department does quality work.
My family have been purchasing all of our Honda???s from Napleton in Loves Park for the past 22 years. This is our 8th Honda we have bought and we keep coming back because of the friendly and excellent service we always receive. The last 4 Honda???s we bought have been with John Vang and every time it has been a great and pleasurable experience. I would highly recommend John and his team. -Paul
We traded our Sport in because of the passenger seat. They didnt have a car we wanted so after three days they found me one. It was amazing! So beautiful! A 2019 EX-L 2.0 liter in Platinum white. The trading process was smooth and easy and they tried to give us the best deal possible. Kane is a great guy!
I purchased a 2014 Ram 1500 ecodiesel that was 11,000 below KBB. It was an awesome deal and awesome service to boot. Briana was knowledgeable and got answers to all my questions. Highly recommended. I'll buy from again no doubts
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.