The car buying process was easy. Carl had helped us with a test drive a couple of months ago. When we decided to buy a honda, we made sure to make an appointment with Carl. He was very helpful and nice to work with on our visits.
First time customer. Did the deal over the phone in less than 10 minutes! Pilot was ready when I arrived and was in and out of the dealership in no time. Thanks to Jose, Derrick and Alex for a pleasant and relaxing experience! The deal made over the phone was the deal I received when arriving at the dealership,no bait and switch.I live an hour and a half away and it was well worth the drive. Great overall experience.
Made buying a car fast, hassle free, and easy. Great service dept too. Even the new sales person knew a lot about the cars. The store is well lit and clean, & people where very friendly, knowledgeable, and courteous. If you are looking for a Honda Automobile, Go Here and ask for Anthony Kosta.
This dealership has the Most wonderful people in all areas of the dealership Rob, Shawn and Dustin were great the receptionist was great for finding me the car I love !! I will deal with them again and again thanks everyone Especially Rob !!
We knew what type of vehicle we were looking for. The dealership had a Great selection to choose from. Our Salesman Joe did a great job helping us narrow it down and we had our vehicle in less than 2 hours. Most of my car buying experiences have taken 5 hours or more. I for once didn't feel drained leaving a lot and didn't have any second thoughts after making a purchase. Great Experience.
My experience was amazing!! I was in need of a vehicle in a short amount of time, I visited the dealership and spoke with Arizona and Zack and they helped me find the perfect car for a great price. When I came to pick it up, Zack already had it pulled around front for me, showed me all the features that came with the vehicle and how to use them. The paperwork process was quick, easy, and smooth!! So far I’ve only needed an oil change and tire rotation and they supplied the first oil change on them!! I am so happy with my vehicle as well as the amazing service from this location!!!
Found a 2010 Accord in almost perfect condition - Bruce Elliott made sure the car was safe for our new college student and put an extra polish on the outside - that car still sparkles. Marla Franklin showed us several cars until we found the one we wanted - she was a pleasure to work with. This was a great experience!
I purchased a 2014 Hyundai Santa Fe from Great Lakes! I had such an awesome experience. My car sales lady Julia was very informative she knew exactly what I wanted this was the first suv I drove and I knew it was the one. The buying process was simple and quicker than expected and everyone answered my questions with no hesitation!
I knew Joe Pawlowski and knew Great Lakes Honda had a sister Huyndai store. I didn't want anyone else to help me buy my car so he met me at that store. GREAT EXPERIENCE, professional and friendly. Highly recommend.
I purchased a 2017 Honda Accord one week ago and would like to comment on how good the experience was. I worked with Chester, he was very professional, knowledgeable and pleasant to work with. Thank you Chester and Rick Roush Honda for making my purchase an easy one.
Our son bought a used car from Rick Roush. He just graduated from high school. He needed a newer car to commute to college in the fall. Worked with Pat. He was a tremendous help. Really tried to help our son get into a good used car. Our son's car was pretty old and he helped get a decent trade in for his car. Kelly the finance manager also helped us get the right loan that worked for our situation. Together Pat and Kelly are an awesome team. They were so good we are already working toward the next car purchase in our family.
First time buying a car as a gainfully employed adult. I was expecting the usual sales routine but Jose was very straight-forward and knew a lot about the vehicles. Sean in financing also did not try to sell unneeded warranties, so I liked this a lot. Overall, the experience was much easier than I expected and there was enough wiggle room on prices that it made the deal worth it for me.
We went in to look for a used Honda Pilot or CR-V and found a great selection and a car that met our needs BUT the sales rep. asked if we had considered leasing a new car and explained the options. Charlie sold us on the idea and now we have a great NEW CR-V that was a good deal.
Looking to trade in my old car and thought I couldn't afford new. Joe and Julie explained about leasing and I am now very happy with a brand new CRV! Great deal!
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