This is the best dealership in Wisconsin. Craig Lukas and Mark Bacon treated me like family. Truly good people. Danny was was a great salesman. If you want a great deal from great people you must buy from Schlossmann Honda city.
I was looking for a new car and I wasn't sure which one I wanted and I had a great salesperson named Chadanae help me out by explaining everything about the vehicle and answered all my questions when I knew that I was probably being annoying. She had a smile on her face and was very patient with me. I will definitely go back to this dealership when I'm ready to purchase my new Honda!
Esxellent expirience I???m dealing with customer !
by Senny from DealerRater.com
December 6, 2018
From the time arriving for my appointment to the time I picked up my car, I was shown excellent customer service skills by the Service Advisor Jay Malkowski and Kyle the techitian. I came in on Friday evening with a problem of all my lights being on and FCW system failure warning. Jay and Kyle quickly diagnosed the problem and explained to me that fixing this issue will take leaving car in for a whole day . Jay advised me to bring a car next day in the morning, he had a nice, clean loaner car prepared for me that day. Throughout the day Jay communicated with me on what was the problem and how they will take care if it. I???m very pleased how well and with much attention to the details I was taken care of by Jay Malkowski. Definetely will return for the service to RussDarrow Honda on Browndeer Rd
Alondra does a fantastic job in reviewing services due and discussing options, costs, and discounts. She took the time to review everything to be done to make sure it was correct. Finally, reviewed all work and inspections completed once services done. Not only is Alondra very knowledgeable and competent in her role, she is very patient and has a great attitude. She has worked with me several times in past and I was glad she took care of me again today.
We purchased a used Pilot. Adam was an amazing person to work with. Very happy with the result. We would totally come here again. Thanks!
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