I have appointment for service. Stood and waited for over 5 minutes for someone to approach or help me but nobody came. Two staff was there by the computer. I tried to talked to one n i have to say excuse me twice before he even answer and look at me. He said that someone will come and talk to me when someone is available. A few minutes later same person I talked to approach me and asked what he can do for me. Didn't even say hi. After my service is done he said your air filter is dirty n hand me my keys n left. Didn't even tell me where my car is n i have to look for it. Very bad customer service. Unbelievable.
Fuel economy steadily declines after 2 months
by DanaDave from Dana Point
January 8, 2019
Car has all of the standard limitations of hybrids and now suffers from poor fuel economy (<36 mpg). Expensive (>$27K) and you get cheap plastic door levers and door panels. Goofball interior design with cloth covered door handles. Driving experience is misery with loud engine noise, engine vibration, and slow acceleration between 22-38 miles per hour. You will get a lot of angry stares from drivers following you when they pass you in the next lane. Extremely poor exterior fit and finish with orange peel paint spots and mismatched seams between the hood, trunk, and fenders. A Chevy salesman pointed out Honda's poor exterior fit and finish when he told me to compare the Insight to a Chevy Malibu. The Malibu's fit and finish is far superior to the Insight. I have extreme buyer's remorse.
Very easy to work with, good vehicle, fair price, would highly recommend
I love my new Insight
by herbc from Martinez,ca
December 27, 2018
This car is fun to drive and very comfortable inside. It looks like a standard sedan and I feel it is quieter and substantial than the 2014 Prius I was driving.
I love the leather interior and the flat screen display/stereo and the ease of driving.
I hate all the traffic in the bay area but this makes it bearable.
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