Bruce Blake without a doubt is the best and most honest, straight forward car dealer that we have ever met. There is no beating around the bush with Bruce. He is as honest as the day is long, and has always been there for my partner and I. We have known Bruce for years, and feel like he is a good friend. Bruce makes people feel special, and that's what living is all about. He is not just looking for a quick car deal to make that commission for himself. He truly wants to help the customer find the best deal for their money, not to mention the most comfortable car for the buyer. Bruce will not attempt to talk you into something else, which I truly find appealing for a car dealer. Most of the other dealers that I have dealt with act like the buyer is stupid, and try to get over on them to get more money. Not Bruce... I have referred people to Bruce, and have never heard one bad comment from any of them, in reference to his professionalism and honesty. This is who Bruce is as a person, not just a car dealer! We just love Bruce, and pray that he sticks around awhile so we can keep purchasing Honda's from him. Aloha, Sally and Kahau
Aaron wasn't just another salesperson he genuinely cared and that's why I came back to Scott Honda! Go to Scott Honda for your next car! Everyone was so kind and the dealership was so clean! That's important to me!
My fiancee and I were looking to buy a new Honda Fit. The only one they had in the lot on the day we went in was automatic, and not the color we wanted. Erik took down my name and said he???d call me if the car I wanted came in. Sure enough, less than two weeks later I got a call from Erik that the car we wanted was there. Everything about our experience was smooth, and during the purchasing process we were in and out. In the past with other dealerships, buying a car has been a stressful event, but Erik made the whole process worry free! I would absolutely recommend Scott Honda to everyone I know.
We looked online before coming to your dealership, so we knew what we wanted. Wasn't expecting to purchase the vehicle that night, but the price was right, the trade-in value of our SUV was spot on, and our salesman was friendly and accommodating!!
My Husband and I traded in an '05 Honda CRV and purchased a certified used 2015 Honda CRV. Scott Honda was spot on with the appraisal we wanted for my used car which really helped us make the decision to move forward with purchasing our next car from them We worked with AJ, he was very knowledgeable and patient as we looked through the current inventory together and helped us narrow down the perfect car for us. He was a no BS kind of salesmen who shared his own positive experience of his recent CRV purchase and made the stressful parts of buying a car FUN! We also worked with Tom in Finance. He was straight forward and honest guy who made the process of a sometimes stressful conversation a fun and happy experience, which is what buying a new car should be!
The service at Springfield Piazza Honda is excellent. Any service performed on my car has always been explained clearly and done well. Any service technician I have dealt with has always treated me in a professional and courteous manner.
We have been buying/leasing vehicles for our family for 16 years through Piazza Honda ! Always have had a wonderful experience with our salesman Frank Crinite! He really understands exactly what you want and goes above and beyond to get the job done ! Every employee at Piazza Honda of Springfield treat you like family!!!
Frank Crinite came highly recommended and he did not disappoint. The entire process was efficient and easy. Frank removed all stress from our leasing experience. We were in and out of the dealership in under 1 hour. I would recommend him and plan to in the future. Love our new Pilot.
Adam greeted us in the parking. I knew I wanted a used car. Adam was there to make it happen! His knowledge of the vehicle, made the process so much easier. He was not pushy. He was very catering to my 80 year old Mom and me. There should be an "Adam" at every dealership!!
My recommendation to both the customer service reps and the mechanics: I have always been treated first rate by all: there has never been a time where I thought someone was trying to game me or find a way for me to part with my money. Just the opposite is felt: if they can save me money, they will. I will continue taking my car to this service department.
From the first time I stepped into Roberts Subaru I was extremely impressed with the respect and professionalism this dealership had to offer. I was greeted by Alex Todd who immediately assisted me and was a great sales rep to work with. I highly recommend seeing Alex because of his no pressure demeanor and professional attitude. While the paperwork was being finalized Alex took the time to review every feature of my new Impreza Sport in great detail. I felt like a valued customer the whole time. In addition to Alex I also worked with Ed and Greg. Both of them were extremely pleasant and helpful. This was my first Subaru and when I need another I will only go to Roberts Subaru. Thanks again for the incredible sales experience!
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