We recently purchased a 2009 Honda CRV from GS Auto. They were a pleasure to deal with in purchasing the car and flexible in helping us coordinate payment. We ran into an early valve issue with the vehicle, and GS Auto went over and above in making sure we were taken care of. They definitely are looking for long-term relationships, and for us, it was a clear statement that we bought our vehicle from the right dealership.
I located a specific 2017 Expedition EL at Porcaro Ford and Shawn Moore quickly responded to my online inquiry. It is an 8-hour drive between me and Racine, but Shawn did two separate FaceTime sessions with my wife and me and was always responsive to my follow-up questions. Nicole in Finance was also very helpful in helping arrange my financing. Quality vehicle...fair price...good customer service.
Great car! Great service! Great deal! Work with Kristie, she was wonderful to work with before, during and after the purchase. No hard sell, just pure information. My wife said it was "like working with her sister" (if you're wondering if that's a good or bad thing my wife gets along great with her sisters).
Even after the deal was made their service did not end there. The Boucher team made sure the car was spotless and in brand new condition before they would hand it over to us. No swap out the plates, hand us the keys and see you later. There wasn't a speck of dust anywhere on the interior, there wasn't a single crumb on the floor, and it had a wax job on the exterior just for good measure (thanks Jim you did a great job). I would recommend this dealership to my best friend.
After having a quite pleasant and very honest conversation over the phone with Frank I came from Chicago to see a car at EZ Motorcars. It’s very rare that a Used Cars dealer makes you feel like he’s honest. Didn’t get disappointed after the 100 miles drive, I was handed the keys to the car and was left alone for quite an extended time to look around the car and take a test drive. I like not being pressured and reassured unless I make my own mind if I want the car or not. Frank and Ed did not disappoint there. Only appeared when I was ready to continue the conversation and finalize the purchase. By the time I got home I had plenty of miles to listen, feel and reassure myself that the car was in a great condition – no hidden surprises. Great experience.
I came to Wilde Honda to look at a used car . Jon informed me it had already sold. Jon then searched and found a similar car which he brought to the front door for me to look at . It was just what I was looking for. Took a test drive to find the exhaust making a noise. Jon didn't hesitate to get it to service to fix. Jon called me twice with updates then called to say the car was ready to pick up. Jon had the car fixed and detailed within a couple hours ... excellent service !! Jon has also emailed and called after the sale to make sure I was 100% satisfied with my purchase !
I have been to the dealership approximately 7 times since June. While some issues have been rectified not everything has been. I would like the remaining issues rectified.
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