I got the ball rolling with 4 dealerships but Junior gave me a quick & fair quote over the phone while the others wanted me to do the leg work and get the best deal and then come back to them so they could beat it. Junior just gave me the best deal and it was done. Thanks!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
We found a vehicle via their website, then we met Jeff at their reception desk. We were briefed on the dealership. He provided us with information that was needed, then we took a great demonstration ride. During our test drive talked enjoyed good conversation. The vehicle was as shown on their site. Well the rest is history the vehicle is now home. Thanks Jeff for the professional and enjoyable experience. Cliff & Janice Williams
Professional, very helpful, responsive to questions
by Bob E from DealerRater.com
December 4, 2018
We enjoyed working with Alison for the purchase of our new CR-V. She is knowledgeable, open to all questions and exceptionally personable. A delight to spend time with. Followers through on what she says she will do. If i had a need for another Honda today, I would contact Alison.
I learned about Alison through a women???s networking group on Facebook and she was so responsive throughout the process. You can tell she values customer service and does a lot of little things along the way. She will go through all the car???s features when you test drive and really knows her stuff! I look forward to working with her again years down the road.
This was one of my best experiences at Matthews Motors Service Department. I was very impressed with the staff who went the extra mile to take care of my car, showing me tangible evidence of my car's needs. Thank you!
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