We were thinking of purchasing a used Pilot, but found the CR-V new and we a so pleased. Our sales lady, Kelly was very professional. No pressure, great sales person. Also the financial process was smooth and pleasant
Way better experience than the last few vehicles that I bought from other new car stores. They actually sold the truck for what they had advertised! Nothing added on at the end of the deal, no pressure on the purchase of the truck, and a fair price for my trade first time around. Very happy with this place, I will be buying my next vehicle from them!
Tamara Hollaway was an excellent sales person! She was patient with me and very helpful. She made the whole process of getting a new vehicle a pleasure. She was very enthusiastic and had a wonderful personality shining through. I would definitely recommend her to anyone seeking a new car!
Got callback from sales person within few hours. He was nice. Did test drove and made offer. Unfortunately, vehicle sold when called next day. Service facility is ok, they do service fast, but quite expensive.
We had a great experience buying a brand new Infiniti. Chuck Wanderwall and the rest of his team were great to work with us and led us to the best car at the right price. Overall, they were very professional and courteous and my experience was fantastic. I look forward to the best service experience as well with Sheehy!
Wow! Shockley Honda. As a craigslist only used car buyer for the past several years, I am amazed at the recent experience I had buying a used Mercury Mountaineer with Mike Long, sales rep. It doesn't seem the amount I paid was more that I am used to paying, and you took care of the Maryland Motor Vehicle Administration AND MD State Inspection hassles for me! Mike was as friendly and courteous as he could be and even during the paperwork phase I recall laughing several times. I just had a great time buying a car from Shockley thanks to Mike. During my 1000 mile warranty period, I felt like Shockley gave me what I asked for at every step of the way. Jon Price the used car sales manager even supported me and approved a nit-picky repair I needed, and Dan Atias was friendly to me throughout that.and a needed battery change. The car was detailed to perfection inside and out and I felt like I was driving away in a new vehicle. I never feel that way with my Craigslist purchases! I can honestly say, Mike Long and Shockley Honda staff WENT ABOVE AND BEYOND what was required. I am a happy customer and I can't wait to send my friends, family and other community members your way. I am a lover of Honda vehicles, so I will be coming your way for both my new and used car shopping in the future. Kris Caraher
Service was completed much quicker than expected. Passenger side airbag was serviced per Honda recall, and multi-point inspection was completed. I did not expect this inspection, but was quite pleased with it.
I highly recommend this dealership. Internet folks on top of their game. The new management team worked the numbers for me as I requested and put me in the exact vehicle I was looking for! Overall great experience.
Sussex Honda is the most honest and straight forward car dealership. The price they quoted me, was the price I paid. No hidden fees. They even delivered the car to my home - an hour an 20 minutes away. Erica and Danny are a true pleasure to work with. I would absolutely go there again.
Excellent deal on Toyota hybrid - more competitive than other nearby dealers with similar makes and models. Friendly, personable, efficient staff. We drive off the lot a few hours after buying the car.
The best car buying experience ever in my! Hands down the best experience ever! I was shopping various makes and models, some more expensive makes and I ve driven by the dealership many times and always said id stop and drive the 2018 Outlander SEL. I did so and fell in love. Patrick M. in sales the best and Bethany in fiance, made my experience so pleasurable I look forward to Buying again . This is the first Mitsubishi I've ever owned and it wont be the last...... AWESOME EXPERIENCE...... Thank you Team Dependable!
Everyone was very helpful in finding the right vehicle for me. The salesman, John M. was very knowledgeable about the vehicles and helped narrow down my search and get a deal that was acceptable to me. The finance guy, John L. worked hard to secure the financial arrangements getting me the lowest interest rate possible.
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