We came in with certain preferences and Matt worked his magic and was able to find at least 6 cars that we liked. We ended up leaving with the Malibu and he was very excellent, patient, and helpful throughout the process.
Yea they work with you on your payments as long as you keep in touch with the dealership. Also help you leave there with a car. Really love the energy in there. Lol just say they stay true with you on helping you.
I went in back in August and was very skeptical and thought I could get better deal somewhere else...I soon found out that NOBODY else would give me a chance except for buy here pay here. Which for same payment I now have New dependable car with warranty .These cars are nice there not 10+ years old with 200 thousand miles and its real bank so it will help credit score...I cant even get credit card and Zach got me a car loan. Process is very easy and fast almost seems to good to be true. But 100% legit...Zack and finance was great and would recommend to anyone
Great experience from start to finish! During the test drive, I noticed a noise in one of the front wheels. My salesman (Mike Khurshid) noticed it too. He said he would have their service dept look at it the next day. He called back to say that the tires were mismatched, so they put 4 brand new tires on the car (no additional charge). When he drove it again, the noise was gone. I was just going to pick up the car, but he insisted I drive it again myself to make sure the noise was gone. This was a small sale for CarMax, but everyone there made me feel I was the most important customer they had that day. I left with my new car, and a handful of Mike's business cards to give to friends!
Outstanding service assistance always provided. Scheduling is accomondating, quick and efficient. Matenience requirements are never rushed or unwarranted. Estimated cost of service fair and consistent.
Kasim treated me with care and respect. Took time to help me get the car I wanted and spent a lot of time making sure I was completely satisfied with every aspect of my purchase. Mr. Nida went so far above and beyond for me, treating me with total respect and spending a lot of time and energy to get me the financing that I wanted. I would only buy from Germain Honda and would highly recommend them to anyone looking for a vehicle. I personally want to thank these 2 gentlemen for making this a great experience. Thank you both !
Highly recommend Lance. Great experience. Very professional, laid back, and not pushy. Answered any and all questions. Also, used sales manager was also helpful and worked with us on a price. I'm very happy with my purchase as the car came very clean and detailed as promised. Bonus, Lance filled the tank up with a full tank of gas! Thank you Lance and Honda for making my experience great.
I've been taking my Acura TL for service since Honda Marysville's $39/39 minute deal can't be beat. I went yesterday, and for the first time, the line for an oil change was very long. I really needed it done, and luckily I brought some work with me to do while I waited. Jason was extremely helpful and a pleasure to work with. My wait was a bit over 90 minutes, and sure enough, they stood by their 39 minute guarantee. The work was done, my car was clean, and Jason made me feel like a valued customer. I have 2 Acuras and will only bring them here for service. A+!
I went in wanting a used Jeep renegade and after going over all ththe details Richard Norman helped me pick out a Honda Civic! I’m so in love with my new car! It’s not at all what I thought I wanted but he listened to what and needed and was very patient with me! I would recommend if anyone is looking for a new car to go see Richard at Honda Marysville! You won’t regret it!
Vince and Ryan were both very professional and helpful. It felt like they were trying to get me a vehicle I wanted at a price I was happy with, without trying to take advantage. They also offered to fix an issue (missing antenna) on my used vehicle to make sure I was satisfied with my purchase.
We have been to many dealerships over the last 20 years and not all experiences have been good. John Hinderer was one of the good ones. We told them up front we would be honest and we asked the same from them. We felt like they delivered on that promise and we didn't feel pressured at all. We would definitely go back and we would definitely recommend them to everyone. Our salesman Dustin Boucher was great otherwise it wouldn't have went any farther. Thanks so much for a great experience!
We took ad with us. They honored it and did not pressure us to buy other services - just explained the other services to us. In and out in less than 2 hours. They also gave us a great rate for 60 months. We would recommend.
Chris was extremely helpful in the service department! He went above and beyond and explained everything to me. Will definitely try to bring my car back to him the next time!
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