What used car three days later had no heat blowing out. Took car in they checked it said it was the thermostat it was.not. They gave me a loaner car and will call me when they find out what's wrong. They said all things would be covered under the warranty to get it working again. Waiting for phone call to say that it is done.
Great experience. Matt was very helpful in explaining the different features on the various Highlander models. Helped me quickly figure out which one I wanted. Second highlander from Russ Darrow. Great customer service keeps me coming back.
I came to Wilde Honda to look at a used car . Jon informed me it had already sold. Jon then searched and found a similar car which he brought to the front door for me to look at . It was just what I was looking for. Took a test drive to find the exhaust making a noise. Jon didn't hesitate to get it to service to fix. Jon called me twice with updates then called to say the car was ready to pick up. Jon had the car fixed and detailed within a couple hours ... excellent service !! Jon has also emailed and called after the sale to make sure I was 100% satisfied with my purchase !
James made the experience so easy and pretty painless. I did not spend hours upon hours sitting there which is always one of my pet peeves. James was efficient, direct and so helpful. HIghly recommend talking to him!
The time was less than expected and everyone was very nice for the recall. It was a very nice experience and I would come back.
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