Shortly after entering the building we were graciously greeted by Anita. It was a cold Friday and we were offered snacks and hot beverage. Our questions were answered. At no time did I felt pressured to buy any vehicle. We requested to drive multiple cars and I didn't felt like I was testing their patience by the various requests. The rest of the rest were respectful but Anita stood out, she is the epitome of what it mean to be a great customer care respresentatives
The lot at Carite has a vast selection. I came there with a one track mind and was only going to purchase a Rav4 but ended up with a Nissan instead. So much to choose from, the cars appears clean and well taken care of.
I would not hesitate to shop here again.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I met with Paul Hewitt to lease or purchase a vehicle. Paul provided very excellent service.
I was not sure whether to buy or lease. Paul was patient and walked me through the various options and was very throrough! What impressed me the most was his ability to look at this from my perspective! I dealt like every step of the way Paul had my best interest in mind.
The dealer it’s self is also very professional, friendly and comfortable to be at.
If you are in the market for a new vehicle I highly recommend this dealership, specifically Paul
A friend of mines told me about this dealership because her son brought his Audi from them. I decided to go and check them out after work. Believe it or not they actually have some very nice high end vehicles. I did not think that I was going to buy a car that day! But from the big Hello from the staff there and the low pressure buying experience. I walked out with a 2015 BMW 535I, I love my car!!!
Buying a car from J&M was the best car buying experience by far! I worked with Vinny who was more than patient and accommodating with me. Being a young female trying to buy a car can be very difficult, but Vinny made my experience easy and smooth. He was honest about any and all details in regard to the cars. He dealt with me calling him multiple times a day to ask questions or even just check on the status of my vehicle being ready! He did his best to make sure I got my vehicle before the holiday. He made sure he put me and my child in a safe, reliable vehicle. I would highly recommend J&M to anyone looking to purchase a vehicle...in fact, I already have! :)
I bought a used 2014 toyota sienna from derek and jeff, it was a very comfortable and enjoyable experiance from the time i got there until the day i brought my car home. Great friendly guy's and they really paid attention to my need's.No stress and great car's at great prices.I would recommend people to go there you'll be very pleased. Thank you for all your help!
Everyone was wonderful. 5
They helped us find the perfect car and helped us achieve our budget. Beyond grateful for all the help. From the sales team to the finance team. They made sure our gas tank was full and the new car was clean. Everyone was polite. No one was pushy. And I would recommend to all my friends.
For the past 6-8 months we have been shopping for a car. We had some basic things we wanted and thought new car was the route to go but we found a lot of cars we were interested in at Veb Auto. Speaking with Albert we never knew you could get a used car with such low miles. We narrowed our car to an Infiniti and the Sleek Black color with chrome highlights. I loved it but my wife loved it more it was a Q70 xxxx thing made heads turn and it had under 15000 miles. This is Brand New to us and we saved a lot of $$. The entire experience was easy. They got us financed with a great rate. We took a trip to the Grocery Store we came across VEB and now I know we will purchase more in the future here. We Really appreciate their time and also appreciate them knowing the product. Never felt pushed never felt rushed. All together it felt right for us. All their cars in the lot are clean and look better than the ones on the New Dealership lots and you have a big selection. You would be silly not to pass by if your shopping for a car.
The courtesy displayed by Michael Petrella, Sales Mgr. , & Pablo, our technician to both my wife & I was very appreciated. Mr. Petrella understood & exceeded both our needs & budget. This was our second purchase from Liberty Honda & will shop there again. We have visited other auto dealerships & have never felt as comfortable.
From the moment we walked through the door, my wife & I enjoyed a very positive shopping experience.
I just picked up my new car at CarMax of Hartford and, I have to say, this was the best car-buying experience I have ever had. I had found a Ford Explorer that I wanted to see on their lot. I put a hold on the vehicle on their website, very early in the morning. By 9am the same morning, I was contacted by Rocco Toce, the most awesome sales person around. I have bought many vehicles through the years and he is the top of the list! We went to look at the truck and he had it clean and ready for us to test drive. We loved the truck but it just didn’t have all the options that we were looking for. I found the exact Explorer we wanted in New York and Rocco jumped right in to help us transfer the vehicle to Hartford. I have to admit, it IS a leap of faith to pay the transfer fee upfront before even seeing the vehicle in person. Rocco jumped in and took over. He spoke to the other CarMax and had them check every part of the vehicle out. I felt very comfortable after he called and told me the truck sounds good. My Explorer made it to Hartford very quickly and Rocco immediately checked it out and let us know it was perfect! I went to see it yesterday. It was beautiful and in the best shape. Rocco took us through the entire car and never rushed us through anything. He sent our Explorer to detailing while my 2009 Silverado was appraised. I received a fair price for my trade and the deal was smooth and handled professionally by the staff. I’m pretty sure I have not had a better car buying experience. Rocco and the team at Hartford CarMax could not have done more to make our experience the best. I did a ton of research about CarMax like I’m sure everyone does. I drove over an hour to work with them and I am so glad I did. We walked out of there with a great, shiny Ford Explorer and the greatest car buying experience!
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