Leo and Bryan were great to do business with. They both came in on a Sunday even though their dealership was closed. There was no pressure to buy and they were willing to wait while I made a decision and ask about other cars they had in stock. Very professional and very good customer service. I’ve already told people I know looking to buy a car to check out the dealership.
We bought our 5th or 6th vehicle from HOF and had a pretty good experience. It is always a challenge to meet on price but that seems to happen at all dealerships. Our salesperson was kind enough to bring the final paperwork to our home since we were unable to get to the dealership during their regular hours. (We live 2 miles from them.) If you need a vehicle ask for Raj- he delivers old style customer service like courtesy phone calls and he always follows up on email.
Great dealership. No pressure, didn't get swarmed by salesman, and was very fast during the whole process. I'm in love with my new 2018 Honda civic. Cal was awesome and Tim was great! I would definitely buy there again!!!
We were able to get a good price on the vehicle. Communication with the dealership was poor. I would email with the person i was working with and then not hear anything from them at all after asking questions about the vehicles i was looking at
Never received a call once the service was complete due to Comcast blocking the Service Center phone number because it comes from out of state. This information came from your service rep, Shawn. If your rep knows you have this issue, then I’m guessing management also knows this call blocking issue exists. If that’s the case then why hasn’t management worked this issue? This is flat out crappy service. I wasted five hours of my day waiting for a call that never came. I had to call your service department to find out. Your service representatives should at least be verifying the contact number is not a Comcast number until you get the issue fixed.
I have been a customer with Hinshaw Honda in Auburn WA since 1988. One of the many reasons I continue to work with Hinshaw is Sean Tran. This is my 4th lease of a Honda CR-V and working with the staff at Hinshaw is always congenial, non-confrontation and professional. Sean always greets me like a long-lost family member and the greeting is genuine. Sean and the business staff always work within my means and I am never is pushed beyond my means. For the reasons mentioned above, I will continue to do business (service, sales, etc) with Hinshaw Honda and Sean Tran.
I was referred by a close friend who just got a car from here so I decided to come down. I Was able to get into my first car ever with the help of Travis Martin. He was very authentic and engaged with helping me find the right vehicle. He also was very aware of what I was looking for and made my parents feel welcomed as they were helping me decide. I plan on referring many people to Travis and the rest of the staff at Honda. Thank you again Travis for your hard work and dedication to help me find the right fit! I love my new car!!!!
Thank you Hinshaw’s Honda. We have Ben coming here for awhile for maintenance on our CRVs (Patrick in the service department is the best!). So it only made sense to go this place when we needed a new car. We did our homework and decided on another CRV. Paul Chow greeted us right away and made us feel at home. He was able to answer all of our questions and didn’t put on the high pressure salesman psychology game. He was patient and and indulged our multiple requests to drive several vehicles. Great guy!
You really cannot go wrong going to Hinshaw’s if you live in the south Sound area.
I called reference a warranty issue. The sales Rep Garry, was helpful and advised to come anytime, No Appt necessary so I arrived a short time later. He greeted me and a Technician (Ron) took my vehicle to analyze. After a short wait, Ron took me to service area and showed me the repair adjustments he’d made to correct issue. Both Garry & Ron we’re professional in their service ...
David Ajibade is hard working, fair, detail oriented and always helpful, both before and after the sale. I've worked with him on the purchase or lease of several vehicles and always had great experiences.
Sales team is very responsive and does their best not to be the pushy sales people you find at other dealerships.
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