Ad was accurate on vehicle. Happy with deal and Rick Jones my salesperson communicated well. The sales manager and finance manager were also very informative and professional. Treated me like a customer should be treated.
Great car selection, not the best customer service
by Joe from indy
December 11, 2017
Searched for a car online and went into the dealership knowing exactly which new car I intended to buy. Great facilities and inventory. However, it's clear that the staff isn't used to seeing folks of different ethnicities. I received several pointed questions asking where I was from, comments on my accent, and questions about which languages I spoke. All of which were quite comical as I was born and raised in Indiana, with parents and grandparents also from the Midwest and have the most "Hoosier" accent around. Ultimately I was able to ignore the rude comments/questions but left wishing I had given my business to another dealership. But the deals at this location are much better than the ones on the north side, so that was the ultimate decision-maker. North side treats you right, but the south side is better value in terms of cost.
Excellent experience with Larry in the sales department! Honest, straightforward and gave me a great deal on an AWESOME car that I adore. I drove an hour away and was worth every mile. Larry was thorough and genuine and i actually felt like he treated me like a friend, not another sale to him. Great experience all around. You can’t lose with Larry (sales) at Carver Toyota!
I was so happy with the day I had there. They treated us in a fast friendly manner. THhe salesman didnt try to talk us into anything. We went in there with knowing what we wanted and he respected that. GOT to the finance guy and he also worked in a fast friendly manner. We had no hassle that day. We will definitely be buying my husband's next vehicle from them!!
Excellent dealership. They went above and beyond to help us out when we had vehicle troubles while traveling on vacation. They stayed open late and even sent someone to pick us up. Very helpful and friendly people.
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